Patient education resource assessment: project management.

To thrive in today's health care environment, hospitals are constantly striving to exceed their customers' expectations in delivering quality care in a cost-effective manner. Meeting the patient educational needs of the consumer is one well-recognized aspect of quality care. Delivering quality care...

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Publicado en:Journal of Nursing Care Quality Vol. 14; no. 2; pp. 14 - 21
Autores principales: Patyk M, Gaynor S, Verdin J
Formato: research tables/charts Journal Article
Publicado: Lippincott Williams & Wilkins Jan2000
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Jan2000
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        atl: Patient education resource assessment: project management.
      aug:
        au:
          Patyk M
          Gaynor S
          Verdin J
        affil: Coordinator, Nursing Development, Northwestern Memorial Hospital, Chicago, Illinois
      sug:
        subj:
          Patient Education
          Strategic Planning
          Strategic Planning Administration
          Nursing Management
          Committees
          Qualitative Studies
          Database Management Software
          Interviews
          Surveys
          Physicians Evaluation
          Advanced Practice Registered Nurses Evaluation
          Coding
          Data Analysis Software
          Audiorecording
          Thematic Analysis
          Quality of Health Care
          Human
      ab: To thrive in today's health care environment, hospitals are constantly striving to exceed their customers' expectations in delivering quality care in a cost-effective manner. Meeting the patient educational needs of the consumer is one well-recognized aspect of quality care. Delivering quality care does not happen by chance; rather, it requires intense planning. Our academic medical center formalized this process by empowering professional staff from Nursing Development to develop and implement a patient education strategic plan. This article outlines the project management for the assessment phase of this strategic planning process. The findings were instrumental in outlining the future direction for patient education initiatives that will benefit both the patient and the organization. Copyright © 2000 by Aspen Publishers, Inc.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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