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'Think different': a qualitative assessment of commercial innovation for diabetes information technology programs.

Abstract Background: This study reviews the state of diabetes information technology (IT) initiatives and presents a set of recommendations for improvement based on interviews with commercial IT innovators. Materials and Methods: Semistructured interviews were conducted with 10 technology developers...

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Published in:Diabetes Technology & Therapeutics Vol. 14; no. 11; pp. 1023 - 1030
Main Authors: Rupcic S, Tamrat T, Kachnowski S
Format: research Journal Article
Published: Mary Ann Liebert, Inc. 2012 Nov
Online Access:View this record in EBSCOhost
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      jtl: Diabetes Technology & Therapeutics
      issn: 15209156
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      dt: 2012 Nov
      vid: 14
      iid: 11
      pid: 1365
      pub: Mary Ann Liebert, Inc.
      place: New Rochelle, New York
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        108073913
        108073913
        2011726247
        10.1089/dia.2012.0126
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        108073913
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        atl: 'Think different': a qualitative assessment of commercial innovation for diabetes information technology programs.
      aug:
        au:
          Rupcic S
          Tamrat T
          Kachnowski S
        affil: 1 Healthcare Innovation and Technology Lab , New York, New York.
      sug:
        subj:
          Diabetes Mellitus
          Medical Informatics
          Centers for Disease Control and Prevention (U.S.)
          Cooperative Behavior
          Female
          Health Services Research
          Human
          Male
          Program Development
          Qualitative Studies
          Quality Assurance
          United States
          Female
          Male
      ab: Abstract Background: This study reviews the state of diabetes information technology (IT) initiatives and presents a set of recommendations for improvement based on interviews with commercial IT innovators. Materials and Methods: Semistructured interviews were conducted with 10 technology developers, representing 12 of the most successful IT companies in the world. Average interview time was approximately 45 min. Interviews were audio-recorded, transcribed, and entered into ATLAS.ti for qualitative data analysis. Themes were identified through a process of selective and open coding by three researchers. Results: We identified two practices, common among successful IT companies, that have allowed them to avoid or surmount the challenges that confront healthcare professionals involved in diabetes IT development: (1) employing a diverse research team of software developers and engineers, statisticians, consumers, and business people and (2) conducting rigorous research and analytics on technology use and user preferences. Conclusions: Because of the nature of their respective fields, healthcare professionals and commercial innovators face different constraints. With these in mind we present three recommendations, informed by practices shared by successful commercial developers, for those involved in developing diabetes IT programming: (1) include software engineers on the implementation team throughout the intervention, (2) conduct more extensive baseline testing of users and monitor the usage data derived from the technology itself, and (3) pursue Institutional Review Board-exempt research.
      pubtype: Academic Journal
      doctype:
        research
        Journal Article
      ougenre: Article
    language: English
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