Managerial process improvement: a lean approach to eliminating medication delivery.
Purpose: Statistical evidence shows that medication errors are a major cause of injuries that concerns all health care oganizations. Despite all the efforts to improve the quality of care, the lack of understanding and inability of management to design a robust system that will strategically target...
| Publicado en: | International Journal of Health Care Quality Assurance (09526862) Vol. 28; no. 1; pp. 55 - 64 |
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| Autores principales: | , , , |
| Formato: | Journal Article |
| Publicado: |
Emerald Publishing Limited
2015
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=109637851&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 109637851 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 09526862 CQA jtl: International Journal of Health Care Quality Assurance (09526862) issn: 09526862 maglogo: N pubinfo: dt: 2015 vid: 28 iid: 1 pid: 465 pub: Emerald Publishing Limited artinfo: ui: 109637851 NLM26308402 2013150917 10.1108/IJHCQA-08-2013-0102 NLM26308402 109637851 ppf: 55 ppct: 9 formats: tig: atl: Managerial process improvement: a lean approach to eliminating medication delivery. aug: au: Hussain, Aftab Stewart, LaShonda M Rivers, Patrick A Munchus, George sug: ab: Purpose: Statistical evidence shows that medication errors are a major cause of injuries that concerns all health care oganizations. Despite all the efforts to improve the quality of care, the lack of understanding and inability of management to design a robust system that will strategically target those factors is a major cause of distress. The paper aims to discuss these issues.Design/methodology/approach: Achieving optimum organizational performance requires two key variables; work process factors and human performance factors. The approach is that healthcare administrators must take in account both variables in designing a strategy to reduce medication errors. However, strategies that will combat such phenomena require that managers and administrators understand the key factors that are causing medication delivery errors.Findings: The authors recommend that healthcare organizations implement the Toyota Production System (TPS) combined with human performance improvement (HPI) methodologies to eliminate medication delivery errors in hospitals.Originality/value: Despite all the efforts to improve the quality of care, there continues to be a lack of understanding and the ability of management to design a robust system that will strategically target those factors associated with medication errors. This paper proposes a solution to an ambiguous workflow process using the TPS combined with the HPI system. pubtype: Academic Journal doctype: Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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