The ideal healthcare: priorities of people with chronic conditions and their carers.

Background: It is well established that health consumer opinions should be considered in the design, delivery, and evaluation of health services. However, the opinions of people with chronic conditions and their carers and what they actually consider as ideal healthcare is limited. The aim of this s...

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Publicado en:BMC Health Services Research Vol. 15; pp. 1 - 11
Autores principales: Sav, Adem, McMillan, Sara S., Kelly, Fiona, King, Michelle A., Whitty, Jennifer A., Kendall, Elizabeth, Wheeler, Amanda J.
Formato: research tables/charts Journal Article
Publicado: BioMed Central 12/14/2015
Acceso en línea:Ver este registro en EBSCOhost
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      dt: 12/14/2015
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      pub: BioMed Central
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        atl: The ideal healthcare: priorities of people with chronic conditions and their carers.
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        au:
          Sav, Adem
          McMillan, Sara S.
          Kelly, Fiona
          King, Michelle A.
          Whitty, Jennifer A.
          Kendall, Elizabeth
          Wheeler, Amanda J.
        affil: Faculty of Health Sciences, School of Allied Health (Public Health), Australian Catholic University, Banyo, Queensland, Australia.
      sug:
        subj:
          Caregivers
          Chronic Disease Epidemiology
          Continuity of Patient Care Administration
          Healthcare Disparities Statistics and Numerical Data
          Health Services Accessibility Statistics and Numerical Data
          Patient Centered Care
          Quality of Health Care Administration
          Chronic Disease Psychosocial Factors
          Health Policy
          Continuity of Patient Care Statistics and Numerical Data
          Chronic Disease Therapy
          Administrative Personnel
          Adult
          Attitude to Health
          Australia
          Nomenclature
          Consumer Health Information
          Female
          Qualitative Studies
          Health and Welfare Planning
          Human
          Adult: 19-44 years
          Female
      ab: Background: It is well established that health consumer opinions should be considered in the design, delivery, and evaluation of health services. However, the opinions of people with chronic conditions and their carers and what they actually consider as ideal healthcare is limited. The aim of this study is to investigate the healthcare priorities of consumers with chronic conditions and their carers, if there are differences between these two groups, and if priorities differ depending on geographical location.Methods: The nominal group technique was used as a method to identify what is currently important to, or valued by, participants. This method was also particularly suited to learning about healthcare problems and generating important solutions, thereby helping to bridge the gap between research and policy. Recruitment was carried out via purposive sampling, with the assistance of community pharmacies, general practices, various health agencies, government and non-government organisations. A total of 11 nominal groups were conducted; five groups consisted predominantly of consumers (n = 33 participants), two groups consisted predominantly of carers (n = 12 participants) and four were mixed groups, i.e. consumers, carers, and both (n = 26 participants).Results: The findings suggested that to create a model of ideal healthcare for people with chronic conditions and their carers, appropriate and timely healthcare access was of paramount importance. Continuity and coordinated care, patient-centred care and affordability were equally the second most important healthcare priorities for all groups. When compared with other groups, access was discussed more frequently among participants residing in the rural area of Mount Isa. Compared to consumers, carers also discussed priorities that were more reminiscent with their caring roles, such as increased access and continuity and coordinated care.Conclusions: Access to healthcare is the most important priority for people with chronic conditions and their carers. In the event of inappropriate access for certain groups, all other efforts to increase the quality of healthcare delivery, e.g. patient-centred care, may be pointless. However, health professionals alone may be limited in their ability to address the concerns related to healthcare access; structural changes by health policy makers may be needed.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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