User experience with commercial music services: An empirical exploration.
The music information retrieval ( MIR) community has long understood the role of evaluation as a critical component for successful information retrieval systems. Over the past several years, it has also become evident that user-centered evaluation based on realistic tasks is essential for creating s...
| Publicado en: | Journal of the Association for Information Science & Technology Vol. 67; no. 4; pp. 800 - 812 |
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| Autores principales: | , |
| Formato: | research tables/charts Journal Article |
| Publicado: |
Wiley-Blackwell
Apr2016
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=113880063&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 113880063 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 23301635 H6JN jtl: Journal of the Association for Information Science & Technology issn: 23301635 maglogo: N pubinfo: dt: Apr2016 vid: 67 iid: 4 pid: 480 pub: Wiley-Blackwell place: Malden, Massachusetts artinfo: ui: 113880063 113880063 113880063 10.1002/asi.23433 113880063 ppf: 800 ppct: 12 formats: tig: atl: User experience with commercial music services: An empirical exploration. aug: au: Lee, Jin Ha Price, Rachel affil: Information School, University of Washington, Mary Gates Hall, Suite 370, Seattle WA, 98195 sug: subj: Music Online Services Information Retrieval Consumer Attitudes Human Coding User-Computer Interface Trust Privacy and Confidentiality Funding Source ab: The music information retrieval ( MIR) community has long understood the role of evaluation as a critical component for successful information retrieval systems. Over the past several years, it has also become evident that user-centered evaluation based on realistic tasks is essential for creating systems that are commercially marketable. Although user-oriented research has been increasing, the MIR field is still lacking in holistic, user-centered approaches to evaluating music services beyond measuring the performance of search or classification algorithms. In light of this need, we conducted a user study exploring how users evaluate their overall experience with existing popular commercial music services, asking about their interactions with the system as well as situational and personal characteristics. In this paper, we present a qualitative heuristic evaluation of commercial music services based on Jakob Nielsen's 10 usability heuristics for user interface design, and also discuss 8 additional criteria that may be used for the holistic evaluation of user experience in MIR systems. Finally, we recommend areas of future user research raised by trends and patterns that surfaced from this user study. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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