Summarized Costs, Placement Of Quality Stars, And Other Online Displays Can Help Consumers Select High-Value Health Plans.
Starting in 2017, all state and federal health insurance exchanges will present quality data on health plans in addition to cost information. We analyzed variations in the current design of information on state exchanges to identify presentation approaches that encourage consumers to take quality as...
| Publicado en: | Health Affairs Vol. 35; no. 4; pp. 671 - 680 |
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| Autores principales: | , , |
| Formato: | research tables/charts Journal Article |
| Publicado: |
Health Affairs Publishing, LLC
Apr2016
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=114336009&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 114336009 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 02782715 HAF jtl: Health Affairs issn: 02782715 maglogo: N pubinfo: dt: Apr2016 vid: 35 iid: 4 pid: 1453 pub: Health Affairs Publishing, LLC place: Washington, District of Columbia artinfo: ui: 114336009 114336009 114336009 10.1377/hlthaff.2015.1367 114336009 ppf: 671 ppct: 9 formats: tig: atl: Summarized Costs, Placement Of Quality Stars, And Other Online Displays Can Help Consumers Select High-Value Health Plans. aug: au: Greene, Jessica Hibbard, Judith H. Sacks, Rebecca M. affil: Professor and associate dean of research, School of Nursing, George Washington University, Washington, D.C. sug: subj: Consumers Decision Making Consumer Health Information Health Insurance Exchanges Human Adult Random Assignment Health Care Costs Quality Assurance Adolescence Middle Age Chi Square Test Multiple Logistic Regression Male Female Convenience Sample Descriptive Statistics P-Value Funding Source United States Adult: 19-44 years Adolescent: 13-18 years Middle Aged: 45-64 years Male Female ab: Starting in 2017, all state and federal health insurance exchanges will present quality data on health plans in addition to cost information. We analyzed variations in the current design of information on state exchanges to identify presentation approaches that encourage consumers to take quality as well as cost into account when selecting a health plan. Using an online sample of 1,025 adults, we randomly assigned participants to view the same comparative information on health plans, displayed in different ways. We found that consumers were much more likely to select a high-value plan when cost information was summarized instead of detailed, when quality stars were displayed adjacent to cost information, when consumers understood that quality stars signified the quality of medical care, and when high-value plans were highlighted with a check mark or blue ribbon. These approaches, which were equally effective for participants with higher and lower numeracy, can inform the development of future displays of plan information in the exchanges. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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