Usability testing of a 3D touch screen kiosk system for way-finding.
This study aimed to determine the usability of a 3D touch screen kiosk system for way-finding at a shopping mall in Ankara, Turkey. The usability testing was conducted in collaboration with 15 authentic users and the usability problems were determined by giving authentic tasks to them. The data were...
| Publicado en: | Computers in Human Behavior Vol. 61; pp. 73 - 80 |
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| Autores principales: | , , |
| Formato: | Artículo |
| Publicado: |
Elsevier B.V.
Aug2016
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| Materias: | |
| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=115492996&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 115492996 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 07475632 JC4 jtl: Computers in Human Behavior issn: 07475632 maglogo: N pubinfo: dt: Aug2016 vid: 61 pid: 2410 pub: Elsevier B.V. artinfo: ui: 115492996 10.1016/j.chb.2016.03.006 ppf: 73 ppct: 7 formats: tig: atl: Usability testing of a 3D touch screen kiosk system for way-finding. aug: au: Tüzün, Hakan Telli, Esra Alır, Arman affil: Department of Computer Education and Instructional Technology, Hacettepe University, 06800, Ankara, Turkey su: Türkiye Content analysis Public spaces Information resources Computer input-output equipment Descriptive statistics Mann Whitney U Test sug: subj: Content analysis Public spaces Information resources Türkiye Computer Terminal and Other Computer Peripheral Equipment Manufacturing Computer and peripheral equipment manufacturing Computer input-output equipment Descriptive statistics Mann Whitney U Test keyword: Evaluation methodologies Human-computer interface Multimedia/hypermedia systems Navigation Public spaces and computing Evaluation methodologies Human-computer interface Multimedia/hypermedia systems Navigation Public spaces and computing ab: This study aimed to determine the usability of a 3D touch screen kiosk system for way-finding at a shopping mall in Ankara, Turkey. The usability testing was conducted in collaboration with 15 authentic users and the usability problems were determined by giving authentic tasks to them. The data were collected using a usability testing form. The participants were given six authentic tasks and asked to complete them using the kiosk. The data were analyzed using descriptive statistical methods, content analysis, and the Mann-Whitney U Test. The tasks were completed with a high rate of success. There was no significant difference between the task durations of male and female participants. The main findings of the study show that prior experience using the kiosk and giving guidance during usage reduces the duration of the tasks, that there are certain problems with the touch screen and its 3D properties, participants' transfer of the types of interaction with which they are familiar to the kiosk experience leads them to make mistakes, and there are some usability problems related to the interface and content design. The results of this study and its suggestions about information and interface design can be used to design more usable kiosks. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
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