Applying Task-Technology Fit Model to the Healthcare Sector: a Case Study of Hospitals' Computed Tomography Patient-Referral Mechanism.

With the growth in the number of elderly and people with chronic diseases, the number of hospital services will need to increase in the near future. With myriad of information technologies utilized daily and crucial information-sharing tasks performed at hospitals, understanding the relationship bet...

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Publicado en:Journal of Medical Systems Vol. 39; no. 8; pp. 1 - 15
Autores principales: Chen, Ping-Shun, Yu, Chun-Jen, Chen, Gary
Formato: case study research tables/charts Journal Article
Publicado: Springer Nature Aug2015
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Aug2015
      vid: 39
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      pub: Springer Nature
      place: New York, New York
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        atl: Applying Task-Technology Fit Model to the Healthcare Sector: a Case Study of Hospitals' Computed Tomography Patient-Referral Mechanism.
      aug:
        au:
          Chen, Ping-Shun
          Yu, Chun-Jen
          Chen, Gary
        affil: Chung Yuan Christian University, Taoyuan Republic of China
      sug:
        subj:
          Hospital Information Systems
          Tomography, X-Ray Computed
          Referral and Consultation
          Task Performance and Analysis
          Human
          Health Facility Administration
          Quality Improvement
          Radiology Information Systems
          Clinical Information Systems
          Picture Archiving and Communication Systems
          Interviews
          Organizational Efficiency
          Quality of Health Care
          Health Facility Costs
          Workload
          Medical Informatics
          Data Security
          Interdepartmental Relations
          Access to Information
          Patient Record Systems
          Outcomes (Health Care)
          Funding Source
      ab: With the growth in the number of elderly and people with chronic diseases, the number of hospital services will need to increase in the near future. With myriad of information technologies utilized daily and crucial information-sharing tasks performed at hospitals, understanding the relationship between task performance and information system has become a critical topic. This research explored the resource pooling of hospital management and considered a computed tomography (CT) patient-referral mechanism between two hospitals using the information system theory framework of Task-Technology Fit (TTF) model. The TTF model could be used to assess the 'match' between the task and technology characteristics. The patient-referral process involved an integrated information framework consisting of a hospital information system (HIS), radiology information system (RIS), and picture archiving and communication system (PACS). A formal interview was conducted with the director of the case image center on the applicable characteristics of TTF model. Next, the Icam DEFinition (IDEF0) method was utilized to depict the As-Is and To-Be models for CT patient-referral medical operational processes. Further, the study used the 'leagility' concept to remove non-value-added activities and increase the agility of hospitals. The results indicated that hospital information systems could support the CT patient-referral mechanism, increase hospital performance, reduce patient wait time, and enhance the quality of care for patients.
      pubtype: Academic Journal
      doctype:
        case study
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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