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Using Lean Six Sigma Methodology to Improve a Mass Immunizations Process at the United States Naval Academy.

Lean Six Sigma (LSS) is a process improvement methodology developed in the manufacturing industry to increase process efficiency while maintaining product quality. The efficacy of LSS application to the health care setting has not been adequately studied. This article presents a quality improvement...

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Published in:Military Medicine Vol. 181; no. 6; pp. 582 - 589
Main Authors: Chrysanthy Ha, McCoy, Donald A., Taylor, Christopher B., Kirk, Kayla D., Fry, Robert S., Modi, Jitendrakumar R., Ha, Chrysanthy
Format: Journal Article
Published: Oxford University Press / USA Jun2016
Online Access:View this record in EBSCOhost
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        atl: Using Lean Six Sigma Methodology to Improve a Mass Immunizations Process at the United States Naval Academy.
      aug:
        au:
          Chrysanthy Ha
          McCoy, Donald A.
          Taylor, Christopher B.
          Kirk, Kayla D.
          Fry, Robert S.
          Modi, Jitendrakumar R.
          Ha, Chrysanthy
        affil: School of Medicine, Uniformed Services University of the Health Sciences, 4301 Jones Bridge Road, Bethesda, MD 20814.
      sug:
        subj:
          Immunization Programs Methods
          Quality Improvement Methods
          United States
          Quality Improvement Standards
          Facility Design and Construction Statistics and Numerical Data
          Military Personnel Statistics and Numerical Data
          Time Factors
          Facility Design and Construction Trends
          Quality Improvement
          Immunization Programs Standards
          Ferrans and Powers Quality of Life Index
      ab: Lean Six Sigma (LSS) is a process improvement methodology developed in the manufacturing industry to increase process efficiency while maintaining product quality. The efficacy of LSS application to the health care setting has not been adequately studied. This article presents a quality improvement project at the U.S. Naval Academy that uses LSS to improve the mass immunizations process for Midshipmen during in-processing. The process was standardized to give all vaccinations at one station instead of giving a different vaccination at each station. After project implementation, the average immunizations lead time decreased by 79% and staffing decreased by 10%. The process was shown to be in control with a capability index of 1.18 and performance index of 1.10, resulting in a defect rate of 0.04%. This project demonstrates that the LSS methodology can be applied successfully to the health care setting to make sustainable process improvements if used correctly and completely.
      pubtype: Academic Journal
      doctype: Journal Article
      ougenre: Article
    language: English
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