A Randomized Trial Examining Three Strategies for Supporting Health Insurance Decisions among the Uninsured.

Background. The Affordable Care Act allows uninsured individuals to select health insurance from numerous private plans, a challenging decision-making process. This study examined the effectiveness of strategies to support health insurance decisions among the uninsured. Methods. Participants (N = 34...

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Published in:Medical Decision Making Vol. 36; no. 7; pp. 911 - 923
Main Authors: Politi, Mary C., Kaphingst, Kimberly A., Liu, Jingxia (Esther), Perkins, Hannah, Furtado, Karishma, Kreuter, Matthew W., Shacham, Enbal, McBride, Timothy
Format: research tables/charts Journal Article
Published: Sage Publications Inc. Oct2016
Online Access:View this record in EBSCOhost
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      dt: Oct2016
      vid: 36
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      pub: Sage Publications Inc.
      place: Thousand Oaks, California
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        atl: A Randomized Trial Examining Three Strategies for Supporting Health Insurance Decisions among the Uninsured.
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          Politi, Mary C.
          Kaphingst, Kimberly A.
          Liu, Jingxia (Esther)
          Perkins, Hannah
          Furtado, Karishma
          Kreuter, Matthew W.
          Shacham, Enbal
          McBride, Timothy
        affil: Department of Behavioral Science and Health Education, St. Louis University College for Public Health and Social Justice, St. Louis, MO (ES)
      sug:
        subj:
          Literacy
          Medically Uninsured
          Health Literacy
          Insurance, Health
          Health Insurance Exchanges
          Patient Protection and Affordable Care Act
          Health Information
          Fisher's Exact Test
          Multivariate Analysis
          Kruskal-Wallis Test
          Confidence Intervals
          Random Assignment
          Field Notes
          Data Analysis
          Univariate Statistics
          Effect Size
          Power Analysis
          Post Hoc Analysis
          Scales
          Narratives
          Surveys
          Adult
          Vignettes
          Interviews
          Adult: 19-44 years
      ab: Background. The Affordable Care Act allows uninsured individuals to select health insurance from numerous private plans, a challenging decision-making process. This study examined the effectiveness of strategies to support health insurance decisions among the uninsured. Methods. Participants (N = 343) from urban, suburban, and rural areas were randomized to 1 of 3 conditions: 1) a plain language table; 2) a visual condition where participants chose what information to view and in what order; and 3) a narrative condition. We administered measures assessing knowledge (true/false responses about key features of health insurance), confidence in choices (uncertainty subscale of the Decisional Conflict Scale), satisfaction (items from the Health Information National Trends Survey), preferences for insurance features (measured on a Likert scale from not at all important to very important), and plan choice. Results. Although we did not find significant differences in knowledge, confidence in choice, or satisfaction across condition, participants across conditions made value-consistent choices, selecting plans that aligned with their preferences for key insurance features. In addition, those with adequate health literacy skills as measured by the Rapid Estimate of Adult Literacy in Medicine-Short Form (REALM-SF) had higher knowledge overall (<named-content> x ¯ </named-content> = 6.1 v. 4.8, P < 0.001) and preferred the plain language table to the visual (P = 0.04) and visual to narrative (P = 0.0002) conditions, while those with inadequate health literacy skills showed no preference for study condition. A similar pattern was seen for those with higher subjective numeracy skills and higher versus lower education with regard to health insurance knowledge. Individuals with higher income felt less confident in their choices (<named-content> x ¯ </named-content> = 28.7 v. 10.0, where higher numbers indicate less confidence/more uncertainty; P = 0.004). Conclusions. Those developing materials about the health insurance marketplace to support health insurance decisions might consider starting with plain language tables, presenting health insurance terminology in context, and organizing information according to ways the uninsured might use and value insurance features. Individuals with limited health literacy and numeracy skills and those with lower education face unique challenges selecting health insurance and weighing tradeoffs between cost and coverage.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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