The Implications of Computer-Mediated Communication (CMC) for Social Support Message Processing and Outcomes: When and Why Are the Effects of Support Messages Strengthened During CMC?
Widespread use of computer-mediated communication ( CMC) for exchanging social support has raised questions about the support-related implications of CMC. This study drew from the dual-process theory of supportive message outcomes and examined the implications of CMC for support message processing a...
| Publicado en: | Human Communication Research Vol. 42; no. 4; pp. 553 - 577 |
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| Autores principales: | , , , , |
| Formato: | Artículo |
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Oxford University Press / USA
Oct2016
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=118093794&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 118093794 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 03603989 HUC jtl: Human Communication Research issn: 03603989 maglogo: N pubinfo: dt: Oct2016 vid: 42 iid: 4 pid: 622 pub: Oxford University Press / USA artinfo: ui: 118093794 10.1111/hcre.12087 ppf: 553 ppct: 24 formats: tig: atl: The Implications of Computer-Mediated Communication (CMC) for Social Support Message Processing and Outcomes: When and Why Are the Effects of Support Messages Strengthened During CMC? aug: au: Rains, Stephen A. Brunner, Steven R. Akers, Chelsie Pavlich, Corey A. Tsetsi, Eric affil: Department of Communication, University of Arizona, Tucson AZ, 85721, USA su: Telematics Social support Uncertainty Face-to-face communication Message processing (Telecommunication) Management sug: subj: Telematics Social support Uncertainty Face-to-face communication Other Individual and Family Services Message processing (Telecommunication) Management keyword: Computer‐Mediated Communication Computer-Mediated Communication Dual‐Process Theory of Supportive Message Outcomes Dual-Process Theory of Supportive Message Outcomes Social Support Computer‐Mediated Communication Computer-Mediated Communication Dual‐Process Theory of Supportive Message Outcomes Dual-Process Theory of Supportive Message Outcomes Social Support ab: Widespread use of computer-mediated communication ( CMC) for exchanging social support has raised questions about the support-related implications of CMC. This study drew from the dual-process theory of supportive message outcomes and examined the implications of CMC for support message processing and outcomes. We hypothesized that the reduced social cues in CMC would encourage greater elaboration on support message content and lead support messages to have a greater impact than in face-to-face interaction. The results of the experiment showed that, although the support message was held constant, participants in the CMC condition reported the strongest motivation to receive support, engaged in the greatest level of message elaboration, and experienced the most beneficial changes in worry and uncertainty discrepancy. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
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