The EU-project United4Health: User-centred design of an information system for a Norwegian telemedicine service.
Introduction: Organizational changes of health care services in Norway brought to light a need for new clinical pathways. This study presents the design and evaluation of an information system for a new telemedicine service for chronic obstructive pulmonary disease patients after hospital discharge....
| Publicado en: | Journal of Telemedicine & Telecare Vol. 22; no. 7; pp. 422 - 430 |
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| Autores principales: | , , , |
| Formato: | pictorial research tables/charts Journal Article |
| Publicado: |
Sage Publications Inc.
Oct2016
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=118237321&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 118237321 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 1357633X 8OL jtl: Journal of Telemedicine & Telecare issn: 1357633X maglogo: Y pubinfo: dt: Oct2016 vid: 22 iid: 7 pid: 344 pub: Sage Publications Inc. place: Thousand Oaks, California artinfo: ui: 118237321 118237321 NLM26541347 118237321 10.1177/1357633X15615048 NLM26541347 118237321 ppf: 422 ppct: 8 formats: tig: atl: The EU-project United4Health: User-centred design of an information system for a Norwegian telemedicine service. aug: au: Smaradottir, Berglind Gerdes, Martin Martinez, Santiago Fensli, Rune affil: Department of Information and Communication Technology, Faculty of Engineering and Science, University of Agder, Norway sug: subj: Health Information Systems Administration Telemedicine Administration Norway Pulmonary Disease, Chronic Obstructive Therapy Interviews Education European Union User-Computer Interface Software Design Human ab: Introduction: Organizational changes of health care services in Norway brought to light a need for new clinical pathways. This study presents the design and evaluation of an information system for a new telemedicine service for chronic obstructive pulmonary disease patients after hospital discharge.Methods: A user-centred design approach was employed composed of a workshop with end-users, two user tests and a field trial. For data collection, qualitative methods such as observations, semi-structured interviews and a questionnaire were used.Results: User workshop's outcome informed the implementation of the system initial prototype, evaluated by end-users in a usability laboratory. Several usability and functionality issues were identified and solved, such as the interface between the initial colour scheme and the triage colours. Iterative refinements were made and a second user evaluation showed that the main issues were solved. The responses to a questionnaire presented a high score of user satisfaction. In the final phase, a field trial showed satisfactory use of the system.Discussion: This study showed how the target end-users groups were actively involved in identifying the needs, suggestions and preferences. These aspects were addressed in the development of an information system through a user-centred design process. The process efficiently enabled users to give feedback about design and functionality. Continuous refinement of the system was the key to full development and suitability for the telemedicine service. This research was a result of the international cooperation between partners within the project United4Health, a part of the Seventh Framework Programme for Research of the European Union. pubtype: Academic Journal doctype: pictorial research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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