Maximizing Healthcare Professionals' Use of New Computer Technologies in a Small, Urban Hospital's Critical Care Unit.
Although many hospitals have transitioned successfully to the use of electronic health records (EHRs), some are still in the process. This study explored factors influencing EHR adoption in a critical care unit (CCU) at a small urban hospital and ways to better engage staff in the process. Participa...
| Publicado en: | Journal of Healthcare Management Vol. 61; no. 5; pp. 352 - 363 |
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| Autores principales: | , |
| Formato: | research tables/charts Journal Article |
| Publicado: |
Lippincott Williams & Wilkins
Sep/Oct2016
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| Acceso en línea: | Ver este registro en EBSCOhost |
| Sumario: | Although many hospitals have transitioned successfully to the use of electronic health records (EHRs), some are still in the process. This study explored factors influencing EHR adoption in a critical care unit (CCU) at a small urban hospital and ways to better engage staff in the process. Participants included 65 healthcare professionals who completed an anonymous paper-and-pencil survey and six CCU managers who participated in a focus-group discussion. Survey results revealed that participants recognized the benefits of computer technology in patient care; were willing to improve their computer skills through education; experienced frustration when computers malfunctioned; and did not feel that computer use disengaged them from their patients. Focus group findings revealed that perceived resistance to EHRs stems from health professionals' age, level of training, and understanding of new technology in healthcare. We discuss the importance of addressing staff needs and abilities to implement EHRs successfully. |
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