Waiting Room Education in a Community Health System: Provider Perceptions and Suggestions.

The increasing burden of chronic diseases in the United States presents a major challenge to the nation's primary care systems, so improving the efficacy and efficiency of patient education is an important goal. Understanding the current perspectives, practices, and needs of primary care providers s...

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Publicado en:Journal of Community Health Vol. 41; no. 6; pp. 1196 - 1204
Autores principales: Beckwith, Noor, Jean-Baptiste, Marie-Louise, Katz, Arlene
Formato: Artículo
Publicado: Springer Nature Dec2016
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Dec2016
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        atl: Waiting Room Education in a Community Health System: Provider Perceptions and Suggestions.
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        au:
          Beckwith, Noor
          Jean-Baptiste, Marie-Louise
          Katz, Arlene
        affil: Department of Global Health and Social Medicine , Harvard Medical School , Boston USA
      su:
        Massachusetts
        United States
        Medical personnel
        Attitude (Psychology)
        Community health services
        Health education
        Health facilities
        Internet
        Chi-squared test
        Research methodology
        Scientific observation
        Patient education
        Questionnaires
        Research
        Research funding
        T-test (Statistics)
        Teaching aids
        Waiting rooms
        Thematic analysis
        Print materials
        Descriptive statistics
      sug:
        subj:
          Medical personnel
          Attitude (Psychology)
          Community health services
          Health education
          Health facilities
          Internet
          Massachusetts
          United States
          All Other Outpatient Care Centers
          Community health centres
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          Other local, municipal and regional public administration
          Residential Mental Health and Substance Abuse Facilities
          Wired Telecommunications Carriers
          Internet Publishing and Broadcasting and Web Search Portals
          Chi-squared test
          Research methodology
          Scientific observation
          Patient education
          Questionnaires
          Research
          Research funding
          T-test (Statistics)
          Teaching aids
          Waiting rooms
          Thematic analysis
          Print materials
          Descriptive statistics
      keyword:
        Clinical staff perceptions
        Community health centers
        Waiting room
        Clinical staff perceptions
        Community health centers
        Waiting room
      ab: The increasing burden of chronic diseases in the United States presents a major challenge to the nation's primary care systems, so improving the efficacy and efficiency of patient education is an important goal. Understanding the current perspectives, practices, and needs of primary care providers should guide innovation towards this end. As a part of the authors' ongoing quality improvement work, a short internet survey was an effective method of enhancing this understanding in one health care system. With a response rate of 24.6 %, the survey revealed that primary care waiting rooms in the health system studied are not conceived of or used by providers as spaces to engage patients in health education. To change this, providers suggested using both printed and technological methods for delivering health information, primarily related to medications, diabetes, and healthy lifestyle practices. Common barriers to improvement cited by providers included diverse language and literacy backgrounds in the patient population, as well as difficulty sustaining change due to infrastructural and administrative barriers. These results suggest steps for development, implementation, and investigation of new educational interventions for patients in the local primary care context.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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