Being where the users are.
Purpose The purpose of this research is to investigate the preparedness of academic libraries in Ghana for the use of social media in reference and user services.Design/methodology/approach A qualitative research approach using interviews was used to solicit the views of Systems/reference librarians...
| Publicado en: | Library Review Vol. 65; no. 8/9; pp. 549 - 564 |
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| Autores principales: | , |
| Formato: | Artículo |
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Emerald Publishing Limited
2016
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=hlh&AN=119120900&site=ehost-live header: @attributes: shortDbName: hlh uiTerm: 119120900 longDbName: Humanities International Complete uiTag: AN controlInfo: bkinfo: jinfo: jid: 00242535 8EO jtl: Library Review issn: 00242535 maglogo: N pubinfo: dt: 2016 vid: 65 iid: 8/9 pid: 465 pub: Emerald Publishing Limited artinfo: ui: 119120900 10.1108/LR-02-2016-0020 ppf: 549 ppct: 15 formats: tig: atl: Being where the users are. aug: au: Ahenkorah-Marfo, Michael Akussah, Harry affil: Prempeh II Library, Kwame Nkrumah University of Science and Technology, Kumasi, Ghana Department of Information Studies, University of Ghana, Legon, Ghana su: Academic libraries Academic library administration Academic library software Online social networks Academic librarians India sug: subj: India Academic libraries Academic library administration Academic library software Online social networks Academic librarians keyword: Ghana Information needs Information provision Keywords Academic libraries Mobile technology Social media policy ab: Purpose The purpose of this research is to investigate the preparedness of academic libraries in Ghana for the use of social media in reference and user services.Design/methodology/approach A qualitative research approach using interviews was used to solicit the views of Systems/reference librarians from six most highly ranked public and private universities (in Ghana) on their libraries’ preparedness for use of social media to provide reference and user services.Findings The findings of the study indicate that most of the university libraries lacked policy on the use of social media and that though librarians held the perception that social media was useful, they lacked the competence and motivation to use social media to make a remarkable difference in service delivery.Practical implications Academic libraries in Ghana and elsewhere will find the results useful in formulating policies for the use of social media in libraries.Originality/value This qualitative approach to the study of social media deviates from the mostly quantitative studies in the literature and has brought out more revealing findings. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: Y dt: @attributes: year: 2016 holdings: @attributes: islocal: N |
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