The Debate on the Moral Responsibilities of Online Service Providers.

Online service providers (OSPs)-such as AOL, Facebook, Google, Microsoft, and Twitter-significantly shape the informational environment (infosphere) and influence users' experiences and interactions within it. There is a general agreement on the centrality of OSPs in information societies, but littl...

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Published in:Science & Engineering Ethics Vol. 22; no. 6; pp. 1575 - 1604
Main Authors: Taddeo, Mariarosaria, Floridi, Luciano
Format: Article
Published: Springer Nature Dec2016
Subjects:
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          Taddeo, Mariarosaria
          Floridi, Luciano
        affil: Oxford Internet Institute , University of Oxford , 1, St Giles Oxford OX1 3JS UK
      su:
        Online information services industry
        Responsibility
        Acquiescence (Psychology)
        Centrality
        Information society
        Multiculturalism
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        subj:
          Online information services industry
          Responsibility
          Acquiescence (Psychology)
          Centrality
          Information society
          Multiculturalism
      keyword:
        Freedom of speech
        Human rights
        Levels of abstraction
        Moral responsibilities
        Online service providers
        Privacy
      ab: Online service providers (OSPs)-such as AOL, Facebook, Google, Microsoft, and Twitter-significantly shape the informational environment (infosphere) and influence users' experiences and interactions within it. There is a general agreement on the centrality of OSPs in information societies, but little consensus about what principles should shape their moral responsibilities and practices. In this article, we analyse the main contributions to the debate on the moral responsibilities of OSPs. By endorsing the method of the levels of abstract (LoAs), we first analyse the moral responsibilities of OSPs in the web (LoA). These concern the management of online information, which includes information filtering, Internet censorship, the circulation of harmful content, and the implementation and fostering of human rights (including privacy). We then consider the moral responsibilities ascribed to OSPs on the web (LoA) and focus on the existing legal regulation of access to users' data. The overall analysis provides an overview of the current state of the debate and highlights two main results. First, topics related to OSPs' public role-especially their gatekeeping function, their corporate social responsibilities, and their role in implementing and fostering human rights-have acquired increasing relevance in the specialised literature. Second, there is a lack of an ethical framework that can (a) define OSPs' responsibilities, and (b) provide the fundamental sharable principles necessary to guide OSPs' conduct within the multicultural and international context in which they operate. This article contributes to the ethical framework necessary to deal with (a) and (b) by endorsing a LoA enabling the definition of the responsibilities of OSPs with respect to the well-being of the infosphere and of the entities inhabiting it (LoA).
      pubtype: Academic Journal
      doctype: Article
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    language: English
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