How collaborators make sense of tasks together: A comparative analysis of collaborative sensemaking behavior in collaborative information-seeking tasks.

Collaborative information-seeking (CIS) tasks, such as holiday planning, academic research, medical/health information seeking, cannot be tackled without making sense of the task and the encountered information together with collaborators, that is, collaborative sensemaking. In CIS, collaborative se...

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Publicado en:Journal of the Association for Information Science & Technology Vol. 68; no. 3; pp. 609 - 623
Autores principales: Tao, Yihan, Tombros, Anastasios
Formato: research tables/charts Journal Article
Publicado: Wiley-Blackwell Mar2017
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Mar2017
      vid: 68
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      pub: Wiley-Blackwell
      place: Malden, Massachusetts
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        10.1002/asi.23693
        121236338
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        atl: How collaborators make sense of tasks together: A comparative analysis of collaborative sensemaking behavior in collaborative information-seeking tasks.
      aug:
        au:
          Tao, Yihan
          Tombros, Anastasios
        affil: School of Electronic Engineering and Computer Science, Queen Mary University of London, Mile End Road, London E1 4NS, UK
      sug:
        subj:
          Cooperative Behavior
          Information Seeking Behavior
          World Wide Web
          Human
          Collaboration
          Information Retrieval
      ab: Collaborative information-seeking (CIS) tasks, such as holiday planning, academic research, medical/health information seeking, cannot be tackled without making sense of the task and the encountered information together with collaborators, that is, collaborative sensemaking. In CIS, collaborative sensemaking is an important but understudied aspect. A thorough understanding of collaborative sensemaking behavior in CIS tasks is essential to develop tools to support collaborative sensemaking activities in CIS. In this article, we investigate the general patterns and differences in collaborative sensemaking behavior in travel planning and topic research tasks using the data from 2 observational user studies. The results show the common stages of the collaborative sensemaking process and the differences in users' collaborative sensemaking strategies and activities between the 2 tasks. This comparative study enhances our understanding of the collaborative sensemaking process in CIS tasks and the differences in user's sensemaking behavior according to tasks, and describes implications for supporting collaborative sensemaking behavior in CIS tasks.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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