Radiology Workflow Dynamics: How Workflow Patterns Impact Radiologist Perceptions of Workplace Satisfaction.

Rationale and Objectives: The study aimed to assess perceptions of reading room workflow and the impact separating image-interpretive and nonimage-interpretive task workflows can have on radiologist perceptions of workplace disruptions, workload, and overall satisfaction.Materials and Methods: A 14-...

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Detalles Bibliográficos
Publicado en:Academic Radiology Vol. 24; no. 4; pp. 483 - 488
Autores principales: Lee, Matthew H., Schemmel, Andrew J., Pooler, B. Dustin, Hanley, Taylor, Kennedy, Tabassum, Field, Aaron, Wiegmann, Douglas, Yu, John-Paul J.
Formato: research Journal Article
Publicado: Elsevier B.V. Apr2017
Acceso en línea:Ver este registro en EBSCOhost
Descripción
Sumario:Rationale and Objectives: The study aimed to assess perceptions of reading room workflow and the impact separating image-interpretive and nonimage-interpretive task workflows can have on radiologist perceptions of workplace disruptions, workload, and overall satisfaction.Materials and Methods: A 14-question survey instrument was developed to measure radiologist perceptions of workplace interruptions, satisfaction, and workload prior to and following implementation of separate image-interpretive and nonimage-interpretive reading room workflows. The results were collected over 2 weeks preceding the intervention and 2 weeks following the end of the intervention. The results were anonymized and analyzed using univariate analysis.Results: A total of 18 people responded to the preintervention survey: 6 neuroradiology fellows and 12 attending neuroradiologists. Fifteen people who were then present for the 1-month intervention period responded to the postintervention survey. Perceptions of workplace disruptions, image interpretation, quality of trainee education, ability to perform nonimage-interpretive tasks, and quality of consultations (P < 0.0001) all improved following the intervention. Mental effort and workload also improved across all assessment domains, as did satisfaction with quality of image interpretation and consultative work.Conclusion: Implementation of parallel dedicated image-interpretive and nonimage-interpretive workflows may improve markers of radiologist perceptions of workplace satisfaction.