Rapid Process Optimization.

Health care systems have utilized various process redesign methodologies to improve care delivery. This article describes the creation of a novel process improvement methodology, Rapid Process Optimization (RPO). This system was used to redesign emergency care delivery within a large academic health...

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Publicado en:American Journal of Medical Quality Vol. 32; no. 2; pp. 172 - 178
Autores principales: Wiler, Jennifer L., Bookman, Kelly, Birznieks, Derek B., Leeret, Robert, Koehler, April, Planck, Shauna, Zane, Richard
Formato: Journal Article
Publicado: Lippincott Williams & Wilkins Mar/Apr2017
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Mar/Apr2017
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      pub: Lippincott Williams & Wilkins
      place: Baltimore, Maryland
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          Wiler, Jennifer L.
          Bookman, Kelly
          Birznieks, Derek B.
          Leeret, Robert
          Koehler, April
          Planck, Shauna
          Zane, Richard
        affil: University of Colorado School of Medicine, Aurora, CO
      sug:
        subj:
          Quality Improvement Administration
          Organizational Change
          Emergency Service Administration
          Length of Stay
          Program Development
          Time Factors
          Emergency Service Standards
          Clinical Indicators Statistics and Numerical Data
      ab: Health care systems have utilized various process redesign methodologies to improve care delivery. This article describes the creation of a novel process improvement methodology, Rapid Process Optimization (RPO). This system was used to redesign emergency care delivery within a large academic health care system, which resulted in a decrease: (1) door-to-physician time (Department A: 54 minutes pre vs 12 minutes 1 year post; Department B: 20 minutes pre vs 8 minutes 3 months post), (2) overall length of stay (Department A: 228 vs 184; Department B: 202 vs 192), (3) discharge length of stay (Department A: 216 vs 140; Department B: 179 vs 169), and (4) left without being seen rates (Department A: 5.5% vs 0.0%; Department B: 4.1% vs 0.5%) despite a 47% increased census at Department A (34 391 vs 50 691) and a 4% increase at Department B (8404 vs 8753). The novel RPO process improvement methodology can inform and guide successful care redesign.
      pubtype: Academic Journal
      doctype: Journal Article
      ougenre: Article
    language: English
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