The Effect of Bureaucratic Responsiveness on Citizen Participation.

What effect does bureaucratic responsiveness have on citizen participation? Since the 1940s, attitudinal measures of perceived efficacy have been used to explain participation. The authors develop a 'calculus of participation' that incorporates objective efficacy-the extent to which an individual's...

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Published in:Public Administration Review Vol. 77; no. 3; pp. 340 - 352
Main Authors: Sjoberg, Fredrik M., Mellon, Jonathan, Peixoto, Tiago
Format: Article
Published: Wiley-Blackwell May/Jun2017
Subjects:
Online Access:View this record in EBSCOhost
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        atl: The Effect of Bureaucratic Responsiveness on Citizen Participation.
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        au:
          Sjoberg, Fredrik M.
          Mellon, Jonathan
          Peixoto, Tiago
        affil:
          World Bank
          Nuffield College, University of Oxford, United Kingdom
      su:
        Political participation
        Bureaucracy
        Public administration
        Self-efficacy
        Human behavior
      sug:
        subj:
          Political participation
          Bureaucracy
          Public administration
          Self-efficacy
          Human behavior
          Other General Government Support
      ab: What effect does bureaucratic responsiveness have on citizen participation? Since the 1940s, attitudinal measures of perceived efficacy have been used to explain participation. The authors develop a 'calculus of participation' that incorporates objective efficacy-the extent to which an individual's participation actually has an impact-and test the model against behavioral data from the online application Fix My Street (n = 399,364). A successful first experience using Fix My Street is associated with a 57 percent increase in the probability of an individual submitting a second report, and the experience of bureaucratic responsiveness to the first report submitted has predictive power over all future report submissions. The findings highlight the importance of responsiveness for fostering an active citizenry while demonstrating the value of incidentally collected data to examine participatory behavior at the individual level.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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