Risk work in NHS 111: the everyday work of managing risk in telephone assessment using a computer decision support system.

The substitution of clinical with non-clinical staff to triage and manage calls in the NHS urgent care services is one of the number of measures designed to meet growing health services demand. The deployment of a Computer Decision Support System ‘NHS Pathways’ to support this work has created a new...

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Detalles Bibliográficos
Publicado en:Health, Risk & Society Vol. 19; no. 3/4; pp. 189 - 209
Autores principales: Turnbull, Joanne, Prichard, Jane, Pope, Catherine, Brook, Simon, Rowsell, Alison
Formato: research tables/charts Journal Article
Publicado: Taylor & Francis Ltd Apr-Jun2017
Acceso en línea:Ver este registro en EBSCOhost