The Voice of the Public: Why citizen surveys still work.
The article discusses the importance of citizen survey in the effective public administration and in the rendition of government service. It mentions the way citizens surveys are administered and the way its can be conducted through easy and respondents-friendly methods. It cites the way a citizen...
| Publicado en: | Public Management (00333611) Vol. 99; no. 6; pp. 10 - 13 |
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| Autores principales: | , |
| Formato: | Artículo |
| Publicado: |
International City/County Management Association
Jul2017
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| Acceso en línea: | Ver este registro en EBSCOhost |
| Sumario: | The article discusses the importance of citizen survey in the effective public administration and in the rendition of government service. It mentions the way citizens surveys are administered and the way its can be conducted through easy and respondents-friendly methods. It cites the way a citizen survey can be credible to citizens, which include its being explicit on the research method and its use of benchmarks. |
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