Design and validation of a questionnaire to evaluate the usability of computerized critical care information systems.

The implementation of computerized critical care information systems (CCIS) can improve the quality of clinical care and staff satisfaction, but also holds risks of disrupting the workflow with consecutive negative impacts. The usability of CCIS is one of the key factors determining their benefits a...

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Publicado en:Journal of Clinical Monitoring & Computing Vol. 31; no. 4; pp. 833 - 845
Autores principales: Dincklage, Falk, Lichtner, Gregor, Suchodolski, Klaudiusz, Ragaller, Maximilian, Friesdorf, Wolfgang, Podtschaske, Beatrice, von Dincklage, Falk
Formato: research tables/charts Journal Article
Publicado: Springer Nature Aug2017
Acceso en línea:Ver este registro en EBSCOhost
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          Dincklage, Falk
          Lichtner, Gregor
          Suchodolski, Klaudiusz
          Ragaller, Maximilian
          Friesdorf, Wolfgang
          Podtschaske, Beatrice
          von Dincklage, Falk
        affil: Klinik für Anästhesiologie mit Schwerpunkt operative Intensivmedizin , Charité - Universitätsmedizin Berlin , Campus Charité Mitte und Campus Virchow-Klinikum, Augustenburger Platz 1 13353 Berlin Germany
      sug:
        subj:
          Critical Care
          Monitoring, Physiologic
          Hospital Information Systems
          Male
          Software
          Middle Age
          Outcomes (Health Care)
          Equipment Design
          Computers and Computerization
          Attitude of Health Personnel
          Reproducibility of Results
          Program Evaluation
          Intensive Care Units
          Computer Systems
          User-Computer Interface
          Study Design
          Female
          Adult
          Human
          Validation Studies
          Comparative Studies
          Evaluation Research
          Multicenter Studies
          Questionnaires
          Middle Aged: 45-64 years
          Adult: 19-44 years
          Male
          Female
      ab: The implementation of computerized critical care information systems (CCIS) can improve the quality of clinical care and staff satisfaction, but also holds risks of disrupting the workflow with consecutive negative impacts. The usability of CCIS is one of the key factors determining their benefits and weaknesses. However, no tailored instrument exists to measure the usability of such systems. Therefore, the aim of this study was to design and validate a questionnaire that measures the usability of CCIS. Following a mixed-method design approach, we developed a questionnaire comprising two evaluation models to assess the usability of CCIS: (1) the task-specific model rates the usability individually for several tasks which CCIS could support and which we derived by analyzing work processes in the ICU; (2) the characteristic-specific model rates the different aspects of the usability, as defined by the international standard "ergonomics of human-system interaction". We tested validity and reliability of the digital version of the questionnaire in a sample population. In the sample population of 535 participants both usability evaluation models showed a strong correlation with the overall rating of the system (multiple correlation coefficients ≥0.80) as well as a very high internal consistency (Cronbach's alpha ≥0.93). The novel questionnaire is a valid and reliable instrument to measure the usability of CCIS and can be used to study the influence of the usability on their implementation benefits and weaknesses.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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