What happens during annual appraisal interviews? How leader-follower interactions unfold and impact interview outcomes.
Despite a wealth of research on antecedents and outcomes of annual appraisal interviews, the ingredients that make for a successful communication process within the interview itself remain unclear. This study takes a communication approach to highlight leader-follower dynamics in annual appraisal in...
| Published in: | Journal of Applied Psychology Vol. 102; no. 7; pp. 1054 - 1075 |
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| Main Authors: | , , |
| Format: | journal article |
| Published: |
American Psychological Association
Jul2017
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| Subjects: | |
| Online Access: | View this record in EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=124093959&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 124093959 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 00219010 JAY jtl: Journal of Applied Psychology issn: 00219010 maglogo: N pubinfo: dt: Jul2017 vid: 102 iid: 7 pid: 34 pub: American Psychological Association artinfo: ui: 124093959 10.1037/apl0000219 ppf: 1054 ppct: 21 formats: tig: atl: What happens during annual appraisal interviews? How leader-follower interactions unfold and impact interview outcomes. aug: au: Meinecke, Annika L. Lehmann-Willenbrock, Nale Kauffeld, Simone affil: Technische Universität Braunschweig University of Amsterdam su: Leadership Quantitative research Sensory perception Employment Interpersonal relations Psychology Valuation Employment interviewing Employee reviews sug: subj: Leadership Quantitative research Sensory perception Employment Interpersonal relations Psychology All Other Professional, Scientific, and Technical Services Valuation Employment interviewing Employee reviews keyword: appraisal interviews employee disagreement lag sequential analysis leader-follower interactions task- and relation-oriented leader behavior appraisal interviews employee disagreement lag sequential analysis leader-follower interactions task- and relation-oriented leader behavior ab: Despite a wealth of research on antecedents and outcomes of annual appraisal interviews, the ingredients that make for a successful communication process within the interview itself remain unclear. This study takes a communication approach to highlight leader-follower dynamics in annual appraisal interviews. We integrate relational leadership theory and recent findings on leader-follower interactions to argue (a) how supervisors' task- and relation-oriented statements can elicit employee involvement during the interview process and (b) how these communication patterns affect both supervisors' and employees' perceptions of the interview. Moreover, we explore (c) how supervisor behavior is contingent upon employee contributions to the appraisal interview. We audiotaped 48 actual annual appraisal interviews between supervisors and their employees. Adopting a multimethod approach, we used quantitative interaction coding (N = 32,791 behavioral events) as well as qualitative open-axial coding to explore communication patterns among supervisors and their employees. Lag sequential analysis revealed that supervisors' relation-oriented statements triggered active employee contributions and vice versa. These relation-activation patterns were linked to higher interview success ratings by both supervisors and employees. Moreover, our qualitative findings highlight employee disagreement as a crucial form of active employee contributions during appraisal interviews. We distinguish what employees disagreed about, how the disagreement was enacted, and how supervisors responded to it. Overall employee disagreement was negatively related to ratings of supervisor support. We discuss theoretical implications for performance appraisal and leadership theory and derive practical recommendations for promoting employee involvement during appraisal interviews. (PsycINFO Database Record pubtype: Academic Journal doctype: journal article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
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