"Just treat everybody with respect": Health Service Providers' Perspectives on the Role of Cultural Competence in Community Health Service Provision.

This paper explores the multi-level aspects of cultural competence from the perspectives of healthcare service providers in the community health context. Qualitative interviews were conducted with staff (n=14) from a community health service in Australia. Findings showed that most participants had a...

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Publicado en:ABNF Journal Vol. 28; no. 2; pp. 34 - 44
Autores principales: Truong, Mandy, Gibbs, Lisa, Paradies, Yin, Priest, Naomi
Formato: research tables/charts Journal Article
Publicado: Association of Black Nursing Faculty Foundation Spring2017
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Spring2017
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        atl: "Just treat everybody with respect": Health Service Providers' Perspectives on the Role of Cultural Competence in Community Health Service Provision.
      aug:
        au:
          Truong, Mandy
          Gibbs, Lisa
          Paradies, Yin
          Priest, Naomi
        affil: Level 5, 207 Bouverie St Carlton 3053 Melbourne School of Population and Global Health, University of Melbourne, Australia
      sug:
        subj:
          Cultural Competence
          Professional Practice
          Professional-Patient Relations
          Transcultural Care
          Primary Health Care
          Attitude of Health Personnel
          Multidisciplinary Care Team
          Community Health Services
          Qualitative Studies
          Interviews
          Human
          Ethnic Groups
          Community Health Centers
          Victoria
          Snowball Sample
          Data Analysis Software
          Female
          Adult
          Middle Age
          Aged
          Health Personnel, Minority
          Cultural Sensitivity
          Staff Development
          Organizational Culture
          Racism
          Communication Barriers
          English as a Second Language
          Immigrants
          Multilingualism
          Health Resource Allocation
          Adult: 19-44 years
          Middle Aged: 45-64 years
          Aged: 65+ years
          Female
      ab: This paper explores the multi-level aspects of cultural competence from the perspectives of healthcare service providers in the community health context. Qualitative interviews were conducted with staff (n=14) from a community health service in Australia. Findings showed that most participants had an adequate understanding of cultural competence and viewed it as an important aspect of their work. In general, participants aimed to take a client-centred approach rather than trying to achieve cultural expertise. Difficulties with language, communication and organizational processes were identified as potential barriers to service provision. This study furthers the understanding of the challenges of culturally competent practice.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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