Crowdsourcing Government: Lessons from Multiple Disciplines.

Crowdsourcing has proliferated across disciplines and professional fields. Implementers in the public sector face practical challenges, however, in the execution of crowdsourcing. This review synthesizes prior crowdsourcing research and practices from a variety of disciplines and focuses to identify...

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Publicado en:Public Administration Review Vol. 77; no. 5; pp. 656 - 668
Autor principal: Liu, Helen K.
Formato: Artículo
Publicado: Wiley-Blackwell Sep/Oct2017
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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        atl: Crowdsourcing Government: Lessons from Multiple Disciplines.
      aug:
        au: Liu, Helen K.
        affil: University of Hong Kong, Hong Kong
      su:
        Crowdsourcing
        Public sector
        Interdisciplinary approach to knowledge
        Reputation
        Public administration
      sug:
        subj:
          Crowdsourcing
          Public sector
          Interdisciplinary approach to knowledge
          Reputation
          Public administration
          Other General Government Support
      ab: Crowdsourcing has proliferated across disciplines and professional fields. Implementers in the public sector face practical challenges, however, in the execution of crowdsourcing. This review synthesizes prior crowdsourcing research and practices from a variety of disciplines and focuses to identify lessons for meeting the practical challenges of crowdsourcing in the public sector. It identifies three distinct categories of crowdsourcing: organizations, products and services, and holistic systems. Lessons about the fundamental logic of process design-alignment, motivation, and evaluation-identified across the three categories are discussed. Conclusions drawn from past studies and the resulting evidence can help public managers better design and implement crowdsourcing in the public sector.
      pubtype: Academic Journal
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    language: English
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