Foundations of Relating: Theory and Evidence on the Formation of Street-Level Bureaucrats' Workplace Networks.
Despite the importance of peers in forming role expectations, fostering group identity, and facilitating job learning, limited theory and empirical evidence exist on the antecedents of street-level peer relationships. To address this gap, the authors draw on social capital and social exchange theori...
| Published in: | Public Administration Review Vol. 77; no. 6; pp. 829 - 840 |
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| Main Authors: | , |
| Format: | Article |
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Wiley-Blackwell
Nov/Dec2017
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| Online Access: | View this record in EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=125996054&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 125996054 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 00333352 PBA jtl: Public Administration Review issn: 00333352 maglogo: Y pubinfo: dt: Nov/Dec2017 vid: 77 iid: 6 pid: 480 pub: Wiley-Blackwell artinfo: ui: 125996054 10.1111/puar.12719 ppf: 829 ppct: 11 formats: fmt: – @attributes: type: T – @attributes: type: P size: 516KB tig: atl: Foundations of Relating: Theory and Evidence on the Formation of Street-Level Bureaucrats' Workplace Networks. aug: au: Nisar, Muhammad Azfar Maroulis, Spiro affil: Lahore University of Management Sciences Arizona State University su: Social networks Peer relations Social capital Social exchange Teachers Educational change Civil service Work experience (Employment) sug: subj: Social networks Peer relations Social capital Social exchange Teachers Educational change Civil service Other General Government Support Other Individual and Family Services Work experience (Employment) ab: Despite the importance of peers in forming role expectations, fostering group identity, and facilitating job learning, limited theory and empirical evidence exist on the antecedents of street-level peer relationships. To address this gap, the authors draw on social capital and social exchange theories to develop hypotheses about the micro-social foundations of street-level bureaucrats' peer selection. The hypotheses are tested using a rich data set from an intraorganizational network of teachers in a large urban school implementing a reform that strongly promoted frontline innovation. Both structural and instrumental considerations, such as seeking peers possessing characteristics and resources valued by the reform, figure prominently in the work relations of street-level bureaucrats. These results imply that the introduction of improvement initiatives requiring frontline participation, in addition to altering work practices, may also alter social networks within the frontline of an organization in a manner that favors some frontline workers over others. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
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