The Technology Acceptance Model for Resource-Limited Settings (TAM-RLS): A Novel Framework for Mobile Health Interventions Targeted to Low-Literacy End-Users in Resource-Limited Settings.

Although mobile health (mHealth) technologies have shown promise in improving clinical care in resource-limited settings (RLS), they are infrequently brought to scale. One limitation to the success of many mHealth interventions is inattention to end-user acceptability, which is an important predicto...

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Publicado en:AIDS & Behavior Vol. 21; no. 11; pp. 3129 - 3141
Autores principales: Campbell, Jeffrey, Aturinda, Isaac, Mwesigwa, Evans, Burns, Bridget, Santorino, Data, Haberer, Jessica, Bangsberg, David, Holden, Richard, Ware, Norma, Siedner, Mark
Formato: research tables/charts Journal Article
Publicado: Springer Nature Nov2017
Acceso en línea:Ver este registro en EBSCOhost
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      pub: Springer Nature
      place: New York, New York
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        atl: The Technology Acceptance Model for Resource-Limited Settings (TAM-RLS): A Novel Framework for Mobile Health Interventions Targeted to Low-Literacy End-Users in Resource-Limited Settings.
      aug:
        au:
          Campbell, Jeffrey
          Aturinda, Isaac
          Mwesigwa, Evans
          Burns, Bridget
          Santorino, Data
          Haberer, Jessica
          Bangsberg, David
          Holden, Richard
          Ware, Norma
          Siedner, Mark
        affil: Boston Medical Center and Boston Children's Hospital , Boston 02114 USA
      sug:
        subj:
          Technology, Medical
          Telehealth Utilization
          Literacy
          Instrument Validation
          Human
          Interviews
          Uganda
          Text Messaging
          Open-Ended Questionnaires
          Content Analysis
          Psychological Tests
          Cellular Phone
          Support, Psychosocial
          Privacy and Confidentiality
          Stigma
          Validation Studies
      ab: Although mobile health (mHealth) technologies have shown promise in improving clinical care in resource-limited settings (RLS), they are infrequently brought to scale. One limitation to the success of many mHealth interventions is inattention to end-user acceptability, which is an important predictor of technology adoption. We conducted in-depth interviews with 43 people living with HIV in rural Uganda who had participated in a clinical trial of a short messaging system (SMS)-based intervention designed to prompt return to clinic after an abnormal laboratory test. Interviews focused on established features of technology acceptance models, including perceived ease of use and perceived usefulness, and included open-ended questions to gain insight into unexplored issues related to the intervention's acceptability. We used conventional (inductive) and direct content analysis to derive categories describing use behaviors and acceptability. Interviews guided development of a proposed conceptual framework, the technology acceptance model for resource-limited settings (TAM-RLS). This framework incorporates both classic technology acceptance model categories as well as novel factors affecting use in this setting. Participants described how SMS message language, phone characteristics, and experience with similar technologies contributed to the system's ease of use. Perceived usefulness was shaped by the perception that the system led to augmented HIV care services and improved access to social support from family and colleagues. Emergent themes specifically related to mHealth acceptance among PLWH in Uganda included (1) the importance of confidentiality, disclosure, and stigma, and (2) the barriers and facilitators downstream from the intervention that impacted achievement of the system's target outcome. The TAM-RLS is a proposed model of mHealth technology acceptance based upon end-user experiences in rural Uganda. Although the proposed model requires validation, the TAM-RLS may serve as a useful tool to guide design and implementation of mHealth interventions.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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