Business continuity planning-a survey of hospitals in Delhi.
Aim: This article aims to understand the status of business continuity planning (BCP) in hospitals in the National Capital Territory (NCT) of Delhi. The article also focuses on the role played by hospitals during a disaster. Subject and methods: A mixed-methods research design was applied by develop...
| Published in: | Journal of Public Health: From Theory to Practice (2198-1833) Vol. 25; no. 6; pp. 699 - 710 |
|---|---|
| Main Authors: | , |
| Format: | Article |
| Published: |
Springer Nature
Dec2017
|
| Subjects: | |
| Online Access: | View this record in EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=126171118&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 126171118 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 21981833 NENI jtl: Journal of Public Health: From Theory to Practice (2198-1833) issn: 21981833 maglogo: N pubinfo: dt: Dec2017 vid: 25 iid: 6 pid: 237 pub: Springer Nature artinfo: ui: 126171118 10.1007/s10389-017-0830-3 ppf: 699 ppct: 11 formats: tig: atl: Business continuity planning-a survey of hospitals in Delhi. aug: au: Jafar, Eilia Taneja, Udita affil: University School of Management Studies , GGS Indraprastha University Dwarka , New Delhi 110078 India su: India Emergency management Hospitals Attitude (Psychology) Business Interviewing Medical personnel Physicians Health facility administration Health services administrators Research methodology Data analysis software Descriptive statistics sug: subj: Emergency management Hospitals Attitude (Psychology) Business Interviewing Medical personnel Physicians India Other federal protective services Other Justice, Public Order, and Safety Activities Other municipal protective services Other provincial protective services Emergency and Other Relief Services General (except paediatric) hospitals General Medical and Surgical Hospitals Offices of Physicians (except Mental Health Specialists) Offices of physicians Health facility administration Health services administrators Research methodology Data analysis software Descriptive statistics keyword: Business continuity planning Elements of safe hospitals Hospital disaster preparedness Status of disaster preparedness Business continuity planning Elements of safe hospitals Hospital disaster preparedness Status of disaster preparedness ab: Aim: This article aims to understand the status of business continuity planning (BCP) in hospitals in the National Capital Territory (NCT) of Delhi. The article also focuses on the role played by hospitals during a disaster. Subject and methods: A mixed-methods research design was applied by developing a research instrument with qualitative and quantitative questions and collecting data by personally interviewing respondents. Two hundred seventeen interviews were conducted. Of these, 190 interviews were held with doctors and officials from hospitals in the NCT of Delhi. Twenty-seven experts from government departments, civil society organisations and the United Nations were also interviewed. Results: This study shows that there is only limited understanding of the level of preparedness required for hospitals to continue functioning during and after a disaster event. All respondents confirmed having a BCP, but on investigation these plans were found to be either fire safety plans or contingency plans looking at mass casualties. A holistic plan for all critical aspects of hospital BCP is not available in 95.8% of hospitals; 47.4% of hospitals have poor to low levels of preparedness for all disaster risks; 48.4% of hospitals have a moderate level of preparedness, and only 4.2% have a high level of preparedness. Conclusion: The findings indicate that the level of preparedness in hospitals in Delhi varies greatly. There is a need to approach BCP in a holistic manner, starting from an understanding of hazardous events, their impact on assets and planning for the continuation of critical functions when disaster strikes. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
|---|