Understanding the influences and impact of patient-clinician communication in cancer care.

Background Patient-clinician communication is thought to be central to care outcomes, but when and how communication affects patient outcomes is not well understood. Objective We propose a conceptual model and classification framework upon which the empirical evidence base for the impact of patient-...

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Published in:Health Expectations Vol. 20; no. 6; pp. 1385 - 1393
Main Authors: Lafata, Jennifer Elston, Shay, Laura A., Winship, Jodi M.
Format: tables/charts Journal Article
Published: Wiley-Blackwell Dec2017
Online Access:View this record in EBSCOhost
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        atl: Understanding the influences and impact of patient-clinician communication in cancer care.
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        au:
          Lafata, Jennifer Elston
          Shay, Laura A.
          Winship, Jodi M.
        affil: UNC Lineberger Comprehensive Cancer Center and UNC Eshelman School of Pharmacy, The University of North Carolina, Chapel Hill NC, USA
      sug:
        subj:
          Oncologic Care
          Physician-Patient Relations
          Communication
          Decision Making, Shared
          Cancer Screening
          Conceptual Framework
          Treatment Outcomes
          Communication Classification
      ab: Background Patient-clinician communication is thought to be central to care outcomes, but when and how communication affects patient outcomes is not well understood. Objective We propose a conceptual model and classification framework upon which the empirical evidence base for the impact of patient-clinician communication can be summarized and further built. Design We use the proposed model and framework to summarize findings from two recent systematic reviews, one evaluating the use of shared decision making (SDM) on cancer care outcomes and the other evaluating the role of physician recommendation in cancer screening use. Key results Using this approach, we identified clusters of studies with positive findings, including those relying on the measurement of SDM from the patients' perspective and affective-cognitive outcomes, particularly in the context of surgical treatment decision making. We also identify important gaps in the literature, including the role of SDM in post-surgical treatment and end-of-life care decisions, and those specifying particular physician communication strategies when recommending cancer screening. Conclusions Transparent linkages between key conceptual domains and the influence of methodological approaches on observed patient outcomes are needed to advance our understanding of how and when patient-clinician communication influences patient outcomes. The proposed conceptual model and classification framework can be used to facilitate the translation of empirical evidence into practice and to identify critical gaps in knowledge regarding how and when patient-clinician communication impacts care outcomes in the context of cancer and health care more broadly.
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        Journal Article
      ougenre: Article
    language: English
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