Discovering role interaction models in the Emergency Room using Process Mining.
Objectives: A coordinated collaboration among different healthcare professionals in Emergency Room (ER) processes is critical to promptly care for patients who arrive at the hospital in a delicate health condition, claiming for an immediate attention. The aims of this study are (i) to discover role...
| Publicado en: | Journal of Biomedical Informatics Vol. 78; pp. 60 - 78 |
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| Autores principales: | , , , , , , |
| Formato: | Journal Article |
| Publicado: |
Academic Press Inc.
Feb2018
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=128279110&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 128279110 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 15320464 OMB jtl: Journal of Biomedical Informatics issn: 15320464 maglogo: N pubinfo: dt: Feb2018 vid: 78 pid: 735 pub: Academic Press Inc. place: Burlington, Massachusetts artinfo: ui: 128279110 128279110 NLM29289628 10.1016/j.jbi.2017.12.015 NLM29289628 128279110 ppf: 60 ppct: 18 formats: tig: atl: Discovering role interaction models in the Emergency Room using Process Mining. aug: au: Alvarez, Camilo Rojas, Eric Arias, Michael Munoz-Gama, Jorge Sepúlveda, Marcos Herskovic, Valeria Capurro, Daniel affil: Computer Science Department, School of Engineering, Pontificia Universidad Católica de Chile, Chile sug: subj: Data Mining Methods Health Personnel Statistics and Numerical Data Professional Role Health Care Delivery Statistics and Numerical Data Emergency Service Medical Informatics Methods Management Arthritis Impact Measurement Scales Scales ab: Objectives: A coordinated collaboration among different healthcare professionals in Emergency Room (ER) processes is critical to promptly care for patients who arrive at the hospital in a delicate health condition, claiming for an immediate attention. The aims of this study are (i) to discover role interaction models in (ER) processes using process mining techniques; (ii) to understand how healthcare professionals are currently collaborating; and (iii) to provide useful knowledge that can help to improve ER processes.Methods: A four step method based on process mining techniques is proposed. An ER process of a university hospital was considered as a case study, using 7160 episodes that contains specific ER episode attributes.Results: Insights about how healthcare professionals collaborate in the ER was discovered, including the identification of a prevalent role interaction model along the major triage categories and specific role interaction models for different diagnoses. Also, common and exceptional professional interaction models were discovered at the role level.Conclusions: This study allows the discovery of role interaction models through the use of real-life clinical data and process mining techniques. Results show a useful way of providing relevant insights about how healthcare professionals collaborate, uncovering opportunities for process improvement. pubtype: Academic Journal doctype: Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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