Discovering role interaction models in the Emergency Room using Process Mining.

Objectives: A coordinated collaboration among different healthcare professionals in Emergency Room (ER) processes is critical to promptly care for patients who arrive at the hospital in a delicate health condition, claiming for an immediate attention. The aims of this study are (i) to discover role...

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Publicado en:Journal of Biomedical Informatics Vol. 78; pp. 60 - 78
Autores principales: Alvarez, Camilo, Rojas, Eric, Arias, Michael, Munoz-Gama, Jorge, Sepúlveda, Marcos, Herskovic, Valeria, Capurro, Daniel
Formato: Journal Article
Publicado: Academic Press Inc. Feb2018
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Feb2018
      vid: 78
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      pub: Academic Press Inc.
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        atl: Discovering role interaction models in the Emergency Room using Process Mining.
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        au:
          Alvarez, Camilo
          Rojas, Eric
          Arias, Michael
          Munoz-Gama, Jorge
          Sepúlveda, Marcos
          Herskovic, Valeria
          Capurro, Daniel
        affil: Computer Science Department, School of Engineering, Pontificia Universidad Católica de Chile, Chile
      sug:
        subj:
          Data Mining Methods
          Health Personnel Statistics and Numerical Data
          Professional Role
          Health Care Delivery Statistics and Numerical Data
          Emergency Service
          Medical Informatics Methods
          Management
          Arthritis Impact Measurement Scales
          Scales
      ab: Objectives: A coordinated collaboration among different healthcare professionals in Emergency Room (ER) processes is critical to promptly care for patients who arrive at the hospital in a delicate health condition, claiming for an immediate attention. The aims of this study are (i) to discover role interaction models in (ER) processes using process mining techniques; (ii) to understand how healthcare professionals are currently collaborating; and (iii) to provide useful knowledge that can help to improve ER processes.Methods: A four step method based on process mining techniques is proposed. An ER process of a university hospital was considered as a case study, using 7160 episodes that contains specific ER episode attributes.Results: Insights about how healthcare professionals collaborate in the ER was discovered, including the identification of a prevalent role interaction model along the major triage categories and specific role interaction models for different diagnoses. Also, common and exceptional professional interaction models were discovered at the role level.Conclusions: This study allows the discovery of role interaction models through the use of real-life clinical data and process mining techniques. Results show a useful way of providing relevant insights about how healthcare professionals collaborate, uncovering opportunities for process improvement.
      pubtype: Academic Journal
      doctype: Journal Article
      ougenre: Article
    language: English
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