A step towards improving workflow practices for volume crime investigations: outcomes of a 90-day trial in South Australia.

The provision of forensic science services in volume crime investigations works most successfully as a partnership between police agencies and external forensic laboratories as opposed to a client/provider model where unlimited demand ignores finite resources. The principles of Lean Six Sigma have b...

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Published in:Police Practice & Research Vol. 19; no. 3; pp. 209 - 222
Main Authors: Brown, Cheryl M., Clark, Yvette, Julian, Roberta, Kelty, Sally
Format: Article
Published: Taylor & Francis Ltd Jun2018
Subjects:
Online Access:View this record in EBSCOhost
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        10.1080/15614263.2016.1255944
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        atl: A step towards improving workflow practices for volume crime investigations: outcomes of a 90-day trial in South Australia.
      aug:
        au:
          Brown, Cheryl M.
          Clark, Yvette
          Julian, Roberta
          Kelty, Sally
        affil:
          Forensic Services Branch, South Australia Police, Adelaide, Australia
          School of Social Sciences, Tasmanian Institute of Law Enforcement Studies, University of Tasmania, Hobart, Australia
          Faculty of Health, University of Canberra, Canberra, Australia
      su:
        Forensic sciences
        Criminal investigation
        Crime laboratories
        Legal evidence
        Six Sigma
      sug:
        subj:
          Forensic sciences
          Criminal investigation
          Crime laboratories
          Legal evidence
          Testing Laboratories
          Six Sigma
      keyword:
        Collaboration
        lean thinking
        processes
        triage
        volume crime
        Collaboration
        lean thinking
        processes
        triage
        volume crime
      ab: The provision of forensic science services in volume crime investigations works most successfully as a partnership between police agencies and external forensic laboratories as opposed to a client/provider model where unlimited demand ignores finite resources. The principles of Lean Six Sigma have been applied in various laboratories to improve workflow through identification of wasteful work practices. These strategies are aimed at process optimisation through the application of triaging, a concept that has rarely been studied yet referenced strongly in the literature. The South Australia End to End 90-Day Trial: <italic>facilitating quicker justice through timely evidence processing</italic>, is a collaborative approach between South Australia Police and Forensic Science South Australia. This trial applied evidence-based policing principles, a law enforcement philosophy that uses research undertaken with scientific processes to inform law-enforcement decision-making. The results demonstrate how a review of processes and the removal of non-value adding activities can improve service delivery while not exhausting those ‘finite resources’.
      pubtype: Academic Journal
      doctype: Article
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    language: English
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