Revealing Work Practices in Hospitals Using Process Mining.

In order to improve health care processes (both in terms of quality and efficiency), we do need insight into how these processes are actually executed in reality. Interviewing health personnel and observing them in their work, are proven field-work techniques for gaining this insight. In this paper,...

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Publicado en:Studies in Health Technology & Informatics Vol. 247; pp. 281 - 286
Autores principales: MANNHARDT, Felix, TOUSSAINT, Pieter J.
Formato: research tables/charts Journal Article
Publicado: Sage Publications Inc. 2018
Acceso en línea:Ver este registro en EBSCOhost
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      pub: Sage Publications Inc.
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        10.3233/978-1-61499-852-5-281
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        atl: Revealing Work Practices in Hospitals Using Process Mining.
      aug:
        au:
          MANNHARDT, Felix
          TOUSSAINT, Pieter J.
        affil: SINTEF, Trondheim, Norway
      sug:
        subj:
          Nursing Staff, Hospital
          Nursing Practice
          Workload Measurement
          Data Mining
          Process Assessment (Health Care)
          Hospital Information Systems
          Netherlands
          Norway
          Case Studies
          Workload
          Patient Admission
          Patient Discharge
          Inpatients
          Nursing Units
          Human
      ab: In order to improve health care processes (both in terms of quality and efficiency), we do need insight into how these processes are actually executed in reality. Interviewing health personnel and observing them in their work, are proven field-work techniques for gaining this insight. In this paper, we will introduce a complementary technique. This technique, called process mining, is based on the automatic analysis of digital events, registered in different information systems that support clinical work. Based on an event log, process mining can help in constructing a model of the process (discovery) or with checking to which extend an actual process confirms to a prescriptive model of it (conformance). This paper will briefly discuss two examples, which illustrate the use of process mining.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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