Identity and performance in technical Q&A.
Identity and the different roles identities play in social question-answering communities have long been discussed from both a theoretical and empirical standpoint. Identity is usually analysed in ways that emphasise a transaction, and many studies use third-party raters to assign value judgements t...
| Publicado en: | Behaviour & Information Technology Vol. 37; no. 7; pp. 658 - 675 |
|---|---|
| Autores principales: | , |
| Formato: | research tables/charts Journal Article |
| Publicado: |
Taylor & Francis Ltd
Jul2018
|
| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=130125709&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 130125709 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 0144929X B6Q jtl: Behaviour & Information Technology issn: 0144929X maglogo: Y pubinfo: dt: Jul2018 vid: 37 iid: 7 pid: 377 pub: Taylor & Francis Ltd place: Philadelphia, Pennsylvania artinfo: ui: 130125709 130125709 130125709 10.1080/0144929X.2018.1474251 130125709 ppf: 658 ppct: 17 formats: tig: atl: Identity and performance in technical Q&A. aug: au: Vargo, Andrew W. Matsubara, Shigeo affil: Department of Social Informatics, Ishida and Matsubara Laboratory, Graduate School of Informatics, Kyoto University, Yoshida Honmachi, Kyoto, Japan sug: subj: Social Identity Classification Social Media Virtual Reality Software Design World Wide Web Grounded Theory Research Question Human Random Sample Decision Trees Descriptive Statistics Data Analysis Software Confidence Intervals Chi Square Test P-Value Kruskal-Wallis Test T-Tests Funding Source ab: Identity and the different roles identities play in social question-answering communities have long been discussed from both a theoretical and empirical standpoint. Identity is usually analysed in ways that emphasise a transaction, and many studies use third-party raters to assign value judgements to these factors, which may not be relevant to a community. In this article, we examine identity in Stack Overflow, a question and answer site dedicated to solving computer-programming problems, which has a competitive community run reputation system. Profiles on Stack Overflow are highly customizable, allowing users to choose the level of personal information they want to share: from extensive to none. We develop a categorisation scheme using grounded theory to develop definitions of identity, and analyse behaviour based on these definitions. We find that the choice of identity is diverse within the community and that there is a correlation with identifiers and increased reputation earning among the general population. An analysis of elite users, however, indicates that identity is closely tied to membership length, but not to performance. The results indicate that allowing identity choices does affect system efficacy or user outcomes. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
|---|