The Provision of Mobile Services in US Urban Libraries.

To determine the present situation regarding services provided to mobile users in US urban libraries, the authors surveyed 138 Urban Libraries Council members utilizing a combination of mobile visits, content analysis, and librarian interviews. The results show that nearly 95% of these libraries hav...

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Bibliographic Details
Published in:	Information Technology & Libraries Vol. 37; no. 2; pp. 78 - 94
Main Authors:	Ya Jun Guo, Yan Quan Liu, Bielefield, Arlene
Format:	pictorial research tables/charts Journal Article
Published:	American Library Association Jun2018
Online Access:	View this record in EBSCOhost

Description
Summary:	To determine the present situation regarding services provided to mobile users in US urban libraries, the authors surveyed 138 Urban Libraries Council members utilizing a combination of mobile visits, content analysis, and librarian interviews. The results show that nearly 95% of these libraries have at least one mobile website, mobile catalog, or mobile app. The libraries actively applied new approaches to meet each local community's remote-access needs via new technologies, including app download links, mobile reference services, scan ISBN, location navigation, and mobile printing. Mobile services that libraries provide today are timely, convenient, and universally applicable.