Service improvement in health care: a literature review.

Service improvements in health care can improve provision, make cost savings, streamline services and reduce clinical errors. However, on its own it may not be adequate for improving patient outcomes and quality of care. The complexity of healthcare provision makes service improvement a challenge, a...

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Publicado en:British Journal of Nursing Vol. 27; no. 15; pp. 893 - 897
Autor principal: Craig, Lynn
Formato: Journal Article
Publicado: Mark Allen Holdings Limited 8/9/2018
Acceso en línea:Ver este registro en EBSCOhost
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      dt: 8/9/2018
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        atl: Service improvement in health care: a literature review.
      aug:
        au: Craig, Lynn
        affil: Subject Lead Adult Nursing, Senior Lecturer, Northumbria University, Newcastle upon Tyne
      sug:
        subj:
          Quality Improvement
          National Health Programs England
          Nursing Labor Supply
          Quality of Health Care
          Education, Nursing
          Registered Nurses
          Nursing Practice
          England
      ab: Service improvements in health care can improve provision, make cost savings, streamline services and reduce clinical errors. However, on its own it may not be adequate for improving patient outcomes and quality of care. The complexity of healthcare provision makes service improvement a challenge, and there is little evidence on whether improvement initiatives change healthcare practices and improve care. To understand the concept of service development within health care, it is necessary to explore the national context and how the NHS has adopted improvement initiatives. To equip the nursing workforce with the skills necessary to make positive change, higher education institutions have developed courses that include the topic within their pre-registration programmes. However, service improvement is a learned skill that nurses need to practise in order to become competent.
      pubtype: Academic Journal
      doctype: Journal Article
      ougenre: Article
    language: English
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