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ISO 9001: 2015 en universidades públicas en México; La calidad de información y el compromiso de la dirección.

In this article, we will seek to analyze the role of information quality as a priority for the implementation of an ISO 9001 quality management system. The objective of this research is to analyze the quality of the information in relation to the management's commitment. An objective of this researc...

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Published in:Revista Daena: International Journal of Good Conscience Vol. 13; no. 1; pp. 49 - 70
Main Authors: González, Jesús Solís, Abreu, José Luis, Vázquez, María de Jesús Araiza
Format: Article
Published: Spenta University Mexico abr2018
Online Access:View this record in EBSCOhost
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      dt: abr2018
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        atl: ISO 9001: 2015 en universidades públicas en México; La calidad de información y el compromiso de la dirección.
      aug:
        au:
          González, Jesús Solís
          Abreu, José Luis
          Vázquez, María de Jesús Araiza
        affil: Institución de adscripción: Universidad Autónoma de Nuevo León
      sug:
      keyword:
        commitment of management
        information systems
        quality education
        2015
        calidad de información
        calidad educativa
        compromiso de la dirección
        ISO 9001
      ab:
        In this article, we will seek to analyze the role of information quality as a priority for the implementation of an ISO 9001 quality management system. The objective of this research is to analyze the quality of the information in relation to the management's commitment. An objective of this research is to analyze the level of adequacy of management systems ISO-9001 requirements regarding the quality information in the processes. This research is descriptive, quantitative, not experimental and correlational. This type of study aims to understand the degree of association that exists between two or more concepts, categories or variables in a particular context. An instrument with closed and mixed questions was applied, preceded of invitation letter, objective of the survey, respondent subject, questions and general data. The validity of the instruments was determined with Cronbach's alpha and a simple regression analysis was performed.
        En el presente artículo buscará analizar la función de la calidad de la información como prioridad para la implementación de un sistema de gestión de calidad ISO 9001. Siendo el objetivo de esta investigación analizar la calidad de la información con relación al compromiso de la dirección. Esta investigación es de tipo cuantitativa descriptiva, no experimental, correlacional. Este tipo de estudios tiene como objetivo conocer la relación o grado de asociación que exista entre dos o más conceptos, categorías o variables en un contexto en particular. Asimismo, se realizaron cuestionarios con preguntas cerradas y mixtas, precedidos por la carta de invitación, donde se menciona el objetivo de la encuesta, las preguntas, el sujeto encuestado, los datos generales del proceso. La validez del instrumento se determinó mediante el alfa de Cronbach, además se realizaron análisis de regresión simple.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: Spanish
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      custom: Copyright of Revista Daena: International Journal of Good Conscience is the property of Spenta University Mexico and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use.
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