Analysing ERP Implementation Critical Success Factors for SME: A Study of SAP One Implementation in Jakarta.

Stimulating the development of local Small Medium Enterprises (SME) has been an important agenda for Indonesia to strengthen its local and regional economy. The SMEs here have their own unique characteristics. The government had set up Enterprise Resource Planning (ERP) system to improve SME's busin...

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Publicado en:Pertanika Journal of Social Sciences & Humanities Vol. 26T; pp. 139 - 147
Autores principales: Jiwasiddi, Angtyasti, Mondong, Benyamin
Formato: Artículo
Publicado: Universiti Putra Malaysia 2018Special Issue
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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        atl: Analysing ERP Implementation Critical Success Factors for SME: A Study of SAP One Implementation in Jakarta.
      aug:
        au:
          Jiwasiddi, Angtyasti
          Mondong, Benyamin
        affil: Management Department, BINUS Business School Undergraduate Program, Bina Nusantara University, Syahdan Campus, Jl. K.H. Syahdan No. 9, Kemanggisan / Palmerah, Jakarta, Indonesia 11480
      su:
        Enterprise resource planning
        Small business
        Business success
        Industrial management
        Jakarta (Indonesia)
      sug:
        subj:
          Jakarta (Indonesia)
          Enterprise resource planning
          Small business
          Business success
          Industrial management
      keyword:
        Business improvement
        critical success factor
        enterprise resource planning
        sharing of knowledge
        SMEs
      ab: Stimulating the development of local Small Medium Enterprises (SME) has been an important agenda for Indonesia to strengthen its local and regional economy. The SMEs here have their own unique characteristics. The government had set up Enterprise Resource Planning (ERP) system to improve SME's business process and to share knowledge. However, implementing a successful ERP comes with its own challenges. This research investigated the factors that led to a successful ERP implementation. Using case studies, in-depth interview and observation at Trinity Era Aplikasindo, one of SAP representatives in Indonesia, as well as literature review, this study found factors such as Top Management support, good change management, and training have a significant impact on a successful ERP implementation in SME. This article discusses a comprehensive approach to understanding how ERP contributes to the success of SMEs.
      pubtype: Academic Journal
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    language: English
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      custom: Copyright of Pertanika Journal of Social Sciences & Humanities is the property of Universiti Putra Malaysia and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use.
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