Mobile Technology in Human Services: Lessons From 5 Million Downloads.

The article presents the authors' views on the things they learned from developing the Fresh EBT mobile app for electronic benefit transfer cardholders in the U.S. These things include prioritizing apps for low-end Android devices, updating the app regularly, and the importance of social media platf...

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Publicado en:Policy & Practice (19426828) Vol. 76; no. 6; pp. 26 - 29
Autores principales: Taylor, Stacy, Solomon, Jake
Formato: Artículo
Publicado: American Public Human Services Association Dec2018
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      pub: American Public Human Services Association
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      aug:
        au:
          Taylor, Stacy
          Solomon, Jake
        affil:
          Head of Policy and Programs at Propel
          Director of Product Growth at Propel
      su:
        Supplemental Nutrition Assistance Program (U.S.)
        Human services
        Social services
        Social media
        Mobile app development
      sug:
        subj:
          Human services
          Social services
          Social media
          Supplemental Nutrition Assistance Program (U.S.)
          Other Individual and Family Services
          Mobile app development
      ab: The article presents the authors' views on the things they learned from developing the Fresh EBT mobile app for electronic benefit transfer cardholders in the U.S. These things include prioritizing apps for low-end Android devices, updating the app regularly, and the importance of social media platforms to reach clients. The app is reportedly used by millions of Supplemental Nutrition Assistance Program and Temporary Assistance for Needy Families.
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      doctype: Article
      src: R
    language: English
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