Shaking the usability tree: why usability is not a dead end, and a constructive way forward.
A recent contribution to the ongoing debate concerning the concept of usability and its measures proposed that usability reached a dead end – i.e. a construct unable to provide stable results and to unify scientific knowledge. Extensive commentaries rejected the conclusion that researchers need to l...
| Publicado en: | Behaviour & Information Technology Vol. 38; no. 5; pp. 519 - 533 |
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| Autores principales: | , , , |
| Formato: | review tables/charts Journal Article |
| Publicado: |
Taylor & Francis Ltd
May2019
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=135800598&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 135800598 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 0144929X B6Q jtl: Behaviour & Information Technology issn: 0144929X maglogo: Y pubinfo: dt: May2019 vid: 38 iid: 5 pid: 377 pub: Taylor & Francis Ltd place: Philadelphia, Pennsylvania artinfo: ui: 135800598 135800598 135800598 10.1080/0144929X.2018.1541255 135800598 ppf: 519 ppct: 14 formats: tig: atl: Shaking the usability tree: why usability is not a dead end, and a constructive way forward. aug: au: Borsci, Simone Federici, Stefano Malizia, Alessio De Filippis, Maria Laura affil: Department of Cognitive Psychology and Ergonomics, Faculty of Behavioral Management and Social sciences, University of Twente, Enschede, Netherlands sug: subj: World Wide Web Applications Utilization User-Computer Interface Standards Software Design Standards Website Development Computer Literacy Knowledge Communication Conceptual Framework Ergonomics ab: A recent contribution to the ongoing debate concerning the concept of usability and its measures proposed that usability reached a dead end – i.e. a construct unable to provide stable results and to unify scientific knowledge. Extensive commentaries rejected the conclusion that researchers need to look for alternative constructs to measure the quality of interaction. Nevertheless, several practitioners involved in this international debate asked for a constructive way to move forward the usability practice. In fact, two key issues of the usability field were identified in this debate: (i) knowledge fragmentation in the scientific community, and (ii) the unstable relationship among the usability metrics. We recognise both the importance and impact of these key issues, although, in line with others, we may not agree with the conclusion that the usability is a dead end. Under the light of the international debate, this work discusses the strengths and weaknesses of usability construct and its application. Our discussion focuses on identifying alternative explanations to the issues and to suggest mitigation strategies, which may be considered the starting point to move forward the usability field. However, scientific community actions will be needed to implement these mitigation strategies and to harmonise the usability practice. pubtype: Academic Journal doctype: review tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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