Improving Response Rates and Representation of Hard-to-Reach Groups in Family Experience Surveys.

Most US hospitals conduct patient experience surveys by mail or telephone after discharge to assess patient/family centeredness of care. Pediatric response rates are usually very low, especially for black, Latino, and low-income respondents. We investigated whether day of discharge surveying using t...

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Bibliographic Details

Published in:	Academic Pediatrics Vol. 19; no. 4; pp. 446 - 454
Main Authors:	Quinn, Jessica, Klein, David J., Wagner, Stephanie, Thomson, Cassandra, Wu, Melody, Onorato, Sarah, Toomey, Sara L., Schuster, Mark A., Elliott, Marc N., Zaslavsky, Alan M.
Format:	research tables/charts Journal Article
Published:	Elsevier B.V. May2019
Online Access:	View this record in EBSCOhost