Smartphone Technology: Enabling Prioritization of Patient Needs and Enhancing the Nurse-Patient Relationship.

Background: Mobile health (mHealth) is a rapidly growing field with the potential to transform healthcare delivery. Smartphone technologies have been developed and integrated into the patient call bell system for healthcare staff to receive calls; however, there is a lack of high-quality evidence to...

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Publicado en:Nursing Leadership (1910-622X) Vol. 32; pp. 29 - 41
Autores principales: Burkoski, Vanessa, Yoon, Jennifer, Hutchinson, Derek, Fernandes, Kevin, Solomon, Shirley, Collins, Barbara E., Jarrett, Scott R.
Formato: pictorial research Journal Article
Publicado: Longwoods Publishing 2019 Special Issue
Acceso en línea:Ver este registro en EBSCOhost
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      dt: 2019 Special Issue
      vid: 32
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      pub: Longwoods Publishing
      place: Toronto, Ontario
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        10.12927/cjnl.2019.25816
        136403651
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        atl: Smartphone Technology: Enabling Prioritization of Patient Needs and Enhancing the Nurse-Patient Relationship.
      aug:
        au:
          Burkoski, Vanessa
          Yoon, Jennifer
          Hutchinson, Derek
          Fernandes, Kevin
          Solomon, Shirley
          Collins, Barbara E.
          Jarrett, Scott R.
        affil: Chief Nursing Executive & Chief, People Strategy, Humber River Hospital, Toronto, ON
      sug:
        subj:
          Nurse Attitudes
          Smartphone
          Information Technology
          Nurse-Patient Relations
          Nursing Care
          Communication
          Human
          Female
          Male
          Semi-Structured Interview
          Focus Groups
          Content Analysis
          Time Management
          Patient Care
          Patient Education
          Electronic Health Records
          Interprofessional Relations
          Telehealth
          Qualitative Studies
          Exploratory Research
          Descriptive Statistics
          Quality of Health Care
          Female
          Male
      ab: Background: Mobile health (mHealth) is a rapidly growing field with the potential to transform healthcare delivery. Smartphone technologies have been developed and integrated into the patient call bell system for healthcare staff to receive calls; however, there is a lack of high-quality evidence to support the implementation and evaluate the effectiveness of these devices in a healthcare setting. Aim: The aim of this study is to explore nurses' perceptions of smartphone technology devices in enhancing the nurse-patient relationship and improving nursing workflows. Methods: A semi-structured focus group and interviews were used to illicit nurses' experiences with smartphone technology. Interviews were audio recorded, transcribed and subjected to a content analysis to identify emerging themes from the data. Results: Interviews with nurses provided insight into the benefits and challenges of smartphone use in the clinical setting. Multiple benefits were identified by nurse participants, including time management and convenience, prioritization, patient safety and enhancement of the nurse-patient relationship. Conclusion: There are multiple benefits of smartphone technology for both nurses and patients. Hospitals proposing to introduce smartphone technology need to educate patients and families about the clinical use of smartphones to avoid unfavourable perceptions. Smartphone technology must be interoperable with the electronic medical record to optimize interprofessional communication and exchange of patient information.
      pubtype: Academic Journal
      doctype:
        pictorial
        research
        Journal Article
      ougenre: Article
    language: English
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