Post Ambulatory Discharge Follow-up Using Automated Text Messaging.
Ambulatory surgery has grown to be the most common procedure in developed countries. Efficient quality of care and safety often require calling patient at day one after outpatient surgery to check patient's recovery and search for complications. This increasing flow in same day surgery centres motiv...
| Publicado en: | Journal of Medical Systems Vol. 43; no. 7 |
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| Autores principales: | , , , |
| Formato: | research tables/charts Journal Article |
| Publicado: |
Springer Nature
Jul2019
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=137182920&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 137182920 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 01485598 4N0 jtl: Journal of Medical Systems issn: 01485598 maglogo: N pubinfo: dt: Jul2019 vid: 43 iid: 7 pid: 237 pub: Springer Nature place: New York, New York artinfo: ui: 137182920 137182920 137182920 10.1007/s10916-019-1278-5 137182920 ppct: 1 formats: fmt: – @attributes: type: T – @attributes: type: P tig: atl: Post Ambulatory Discharge Follow-up Using Automated Text Messaging. aug: au: Leconte, David Beloeil, Hélène Dreano, Thierry Ecoffey, Claude affil: Université Rennes, CHU Rennes, Pôle Anesthésie-Samu-Urgences-Réanimations, F-35033, Rennes, France sug: subj: Ambulatory Surgery France Discharge Planning After Care Text Messaging Automation Quality of Health Care Patient Care Professional-Patient Relations Human Algorithms Recovery Prospective Studies France Scales Parametric Statistics Descriptive Statistics Nonparametric Statistics T-Tests Mann-Whitney U Test Chi Square Test Fisher's Exact Test Data Analysis Software Infant, Newborn Infant Child Adolescence Adult Middle Age Aged Aged, 80 and Over Child, Preschool Male Female Infant, Newborn: birth-1 month Infant: 1-23 months Child: 6-12 years Adolescent: 13-18 years Adult: 19-44 years Middle Aged: 45-64 years Aged: 65+ years Aged, 80 & over Child, Preschool: 2-5 years Male Female ab: Ambulatory surgery has grown to be the most common procedure in developed countries. Efficient quality of care and safety often require calling patient at day one after outpatient surgery to check patient's recovery and search for complications. This increasing flow in same day surgery centres motivates the use of automatic systems to contact patients. The overall objective of this study was to evaluate automated software sending text messages (TM) to patients at day 1 after ambulatory surgery compared to classical phone calls. This prospective study took place in Rennes Teaching Hospital, France, from June 1st, 2015 to December 15th, 2016. All patients owning a mobile phone were included, adults and children by means of their parents. The primary end point was the rate of successfully contacted patients, compared to usual phone calls in 2014. In cases of no response or an abnormal response, an automatic alert was sent to the ambulatory unit. Within the 7246 patients included, response rate to TM was significantly higher than response to phone calls in 2014 (87% vs 57%, respectively p < 0.0001). Most patients (85%) responded in less than 60 min. The TM algorithm detected 36% alerts (12% for lack of response to TM and 24% for TM's content). The total of reached patients' rate with TM and then phone call after an alert was 90%. Post ambulatory discharge follow-up using automated TM was successfully and easily experienced as more patients were contacted. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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