Comparing internet and face-to-face surveys as methods for eliciting preferences for social care-related quality of life: evidence from England using the ASCOT service user measure.

Purpose: Traditionally, researchers have relied on eliciting preferences through face-to-face interviews. Recently, there has been a shift towards using internet-based methods. Different methods of data collection may be a source of variation in the results. In this study, we compare the preferences...

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Published in:Quality of Life Research Vol. 28; no. 8; pp. 2207 - 2221
Main Authors: Saloniki, Eirini-Christina, Malley, Juliette, Burge, Peter, Lu, Hui, Batchelder, Laurie, Linnosmaa, Ismo, Trukeschitz, Birgit, Forder, Julien
Format: research Journal Article
Published: Springer Nature Aug2019
Online Access:View this record in EBSCOhost
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      pub: Springer Nature
      place: New York, New York
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        atl: Comparing internet and face-to-face surveys as methods for eliciting preferences for social care-related quality of life: evidence from England using the ASCOT service user measure.
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          Saloniki, Eirini-Christina
          Malley, Juliette
          Burge, Peter
          Lu, Hui
          Batchelder, Laurie
          Linnosmaa, Ismo
          Trukeschitz, Birgit
          Forder, Julien
        affil: Personal Social Services Research Unit, University of Kent, Canterbury, UK
      sug:
        subj:
          Internet
          Patient Satisfaction Statistics and Numerical Data
          Data Collection
          Quality of Life
          Quality of Health Care Statistics and Numerical Data
          Outcome Assessment Methods
          Human
          Adolescence
          Adult
          Young Adult
          Male
          Female
          England
          Middle Age
          Aged
          Validation Studies
          Comparative Studies
          Evaluation Research
          Multicenter Studies
          Clinical Assessment Tools
          Exercise of Self-Care Agency Scale
          Ferrans and Powers Quality of Life Index
          Questionnaires
          Social Readjustment Rating Scale
          Adolescent: 13-18 years
          Adult: 19-44 years
          Middle Aged: 45-64 years
          Aged: 65+ years
          Male
          Female
      ab: Purpose: Traditionally, researchers have relied on eliciting preferences through face-to-face interviews. Recently, there has been a shift towards using internet-based methods. Different methods of data collection may be a source of variation in the results. In this study, we compare the preferences for the Adult Social Care Outcomes Toolkit (ASCOT) service user measure elicited using best-worst scaling (BWS) via a face-to-face interview and an online survey.Methods: Data were collected from a representative sample of the general population in England. The respondents (face-to-face: n = 500; online: n = 1001) completed a survey, which included the BWS experiment involving the ASCOT measure. Each respondent received eight best-worst scenarios and made four choices (best, second best, worst, second worst) in each scenario. Multinomial logit regressions were undertaken to analyse the data taking into account differences in the characteristics of the two samples and the repeated nature of the data.Results: We initially found a number of small significant differences in preferences between the two methods across all ASCOT domains. These differences were substantially reduced-from 15 to 5 out of 30 coefficients being different at the 5% level-and remained small in value after controlling for differences in observable and unobservable characteristics of the two samples.Conclusions: This comparison demonstrates that face-to-face and internet surveys may lead to fairly similar preferences for social care-related quality of life when differences in sample characteristics are controlled for. With or without a constant sampling frame, studies should carefully design the BWS exercise and provide similar levels of clarification to participants in each survey to minimise the amount of error variance in the choice process.
      pubtype: Academic Journal
      doctype:
        research
        Journal Article
      ougenre: Article
    language: English
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