The Impact of Organisational Citizenship Behaviour and Organisational Commitment on Organisational Learning in Hotels.
This paper explored the influence of organisational citizenship behaviour on the relationship between organisational citizenship behaviour (OCB), organisational commitment (OC) and organisational learning (OL) in hotels. The majority of studies conducted on this issue have thus far focused on the re...
| Publicado en: | Pertanika Journal of Social Sciences & Humanities Vol. 27; no. 2; pp. 1145 - 1158 |
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| Autores principales: | , , |
| Formato: | Artículo |
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Universiti Putra Malaysia
Jun2019
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=hlh&AN=138604928&site=ehost-live header: @attributes: shortDbName: hlh uiTerm: 138604928 longDbName: Humanities International Complete uiTag: AN controlInfo: bkinfo: jinfo: jid: 01287702 TKQ jtl: Pertanika Journal of Social Sciences & Humanities issn: 01287702 maglogo: N pubinfo: dt: Jun2019 vid: 27 iid: 2 pid: 20751 pub: Universiti Putra Malaysia artinfo: ui: 138604928 ppf: 1145 ppct: 13 formats: fmt: @attributes: type: P size: 458KB tig: atl: The Impact of Organisational Citizenship Behaviour and Organisational Commitment on Organisational Learning in Hotels. aug: au: Munawaroh Soetarso, Melissa Budiastusti, Dyah affil: Swiss German University, Kota Tangerang, Banten 15143, Indonesia Management Department, BINUS Business School, Bina Nusantara University, Jakarta 11480, Indonesia su: Organizational citizenship behavior Organizational commitment Organizational learning Job satisfaction Hotels Quantitative research sug: subj: Organizational citizenship behavior Organizational commitment Organizational learning Job satisfaction Hotels Quantitative research keyword: Organisational citizenship behaviour organisational commitment organisational learning ab: This paper explored the influence of organisational citizenship behaviour on the relationship between organisational citizenship behaviour (OCB), organisational commitment (OC) and organisational learning (OL) in hotels. The majority of studies conducted on this issue have thus far focused on the relationship between OCB and job satisfaction, and the results have been mixed. This study hypothesises that OC influences OCB and OL positively, and OCB influences OL positively. Using a quantitative research design, this study sampled 115 hotel staff in Tangerang Indonesia. A structured questionnaire was designed using a 5-point Likert scale. Data testing for reliability and validity was computed using SPSS software, and the data analysed using AMOS and interpreted based on SEM analysis. The result reveals that OL is not influenced by OC directly, but influenced by the OCB of an employee who has OC. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: Y custom: Copyright of Pertanika Journal of Social Sciences & Humanities is the property of Universiti Putra Malaysia and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. item: Pertanika Journal of Social Sciences & Humanities holder: Universiti Putra Malaysia dt: @attributes: year: 2019 holdings: @attributes: islocal: N |
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