Determining Emotional Tone and Verbal Behavior in Patients With Tinnitus and Hyperacusis: An Exploratory Mixed-Methods Study.

Purpose: The purpose of this study was to evaluate the emotional tone and verbal behavior of social media users who self-identified as having tinnitus and/or hyperacusis that caused self-described negative consequences on daily life or health. Research Design and Method: An explanatory mixedmethods...

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Publicado en:American Journal of Audiology Vol. 28; no. 3; pp. 660 - 673
Autores principales: Kimball, Suzanne H., Hamilton, Toby, Benear, Erin, Baldwin, Jonathan
Formato: research tables/charts Journal Article
Publicado: American Speech-Language-Hearing Association Sep2019
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Sep2019
      vid: 28
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      pub: American Speech-Language-Hearing Association
      place: Rockville, Maryland
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        10.1044/2019_AJA-18-0136
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        atl: Determining Emotional Tone and Verbal Behavior in Patients With Tinnitus and Hyperacusis: An Exploratory Mixed-Methods Study.
      aug:
        au:
          Kimball, Suzanne H.
          Hamilton, Toby
          Benear, Erin
          Baldwin, Jonathan
        affil: Department of Communication Sciences and Disorders, College of Allied Health, University of Oklahoma Health Sciences Center, Oklahoma City
      sug:
        subj:
          Emotions
          Verbal Behavior
          Tinnitus
          Hyperacusis
          Patient Attitudes
          Social Media
          Human
          Exploratory Research
          Multimethod Studies
          Thematic Analysis
          Qualitative Studies
          Sadness
          Anxiety
          Anger
          Coping
          Quantitative Studies
          Facebook
          Language
          Male
          Female
          Twitter
          Descriptive Statistics
          Mental Health
          Male
          Female
      ab: Purpose: The purpose of this study was to evaluate the emotional tone and verbal behavior of social media users who self-identified as having tinnitus and/or hyperacusis that caused self-described negative consequences on daily life or health. Research Design and Method: An explanatory mixedmethods design was utilized. Two hundred "initial" and 200 "reply" Facebook posts were collected from members of a tinnitus group and a hyperacusis group. Data were analyzed via the LIWC 2015 software program and compared to typical bloggers. As this was an explanatory mixed-methods study, we used qualitative thematic analyses to explain, interpret, and illustrate the quantitative results. Results: Overall, quantitative results indicated lower overall emotional tone for all categories (tinnitus and hyperacusis, initial and reply), which was mostly influenced by higher negative emotion. Higher levels of authenticity or truth were found in the hyperacusis sample but not in the tinnitus sample. Lower levels of clout (social standing) were indicated in all groups, and a lower level of analytical thinking style (concepts and complex categories rather than narratives) was found in the hyperacusis sample. Additional analysis of the language indicated higher levels of sadness and anxiety in all groups and lower levels of anger, particularly for initial replies. These data support prior findings indicating higher levels of anxiety and depression in this patient population based on the actual words in blog posts and not from self-report questionnaires. Qualitative results identified 3 major themes from both the tinnitus and hyperacusis texts: suffering, negative emotional tone, and coping strategies. Conclusions: Results from this study suggest support for the predominant clinical view that patients with tinnitus and hyperacusis have higher levels of anxiety and depression than the general population. The extent of the suffering described and patterns of coping strategies suggest clinical practice patterns and the need for research in implementing improved practice plans.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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