A critical review of laboratory performance indicators.
Healthcare budgets worldwide are under constant pressure to reduce costs while improving efficiency and quality. This phenomenon is also visible in clinical laboratories. Efficiency gains can be achieved by reducing the error rate and by improving the laboratory's layout and logistics. Performance i...
| Publicado en: | Critical Reviews in Clinical Laboratory Sciences Vol. 56; no. 7; pp. 458 - 472 |
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| Autores principales: | , , , , , |
| Formato: | equations & formulas research systematic review tables/charts Journal Article |
| Publicado: |
Taylor & Francis Ltd
Nov2019
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=138693133&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 138693133 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 10408363 1AV jtl: Critical Reviews in Clinical Laboratory Sciences issn: 10408363 maglogo: Y pubinfo: dt: Nov2019 vid: 56 iid: 7 pid: 377 pub: Taylor & Francis Ltd place: Philadelphia, Pennsylvania artinfo: ui: 138693133 138693133 138693133 10.1080/10408363.2019.1641789 138693133 ppf: 458 ppct: 14 formats: fmt: – @attributes: type: T – @attributes: type: P tig: atl: A critical review of laboratory performance indicators. aug: au: Tsai, Eline R. Tintu, Andrei N. Demirtas, Derya Boucherie, Richard J. de Jonge, Robert de Rijke, Yolanda B. affil: Department of Clinical Chemistry, Erasmus MC, University Medical Center, Rotterdam, the Netherlands sug: subj: Clinical Laboratories Clinical Indicators Quality Improvement Human Health Care Costs Quality of Health Care Health Care Errors Prevention and Control Quality Assessment Health Resource Utilization Systematic Review ab: Healthcare budgets worldwide are under constant pressure to reduce costs while improving efficiency and quality. This phenomenon is also visible in clinical laboratories. Efficiency gains can be achieved by reducing the error rate and by improving the laboratory's layout and logistics. Performance indicators (PIs) play a crucial role in this process as they allow for performance assessment. This review aids in the process for selecting laboratory PIs—which is not trivial—by providing an overview of frequently used PIs in the literature that can also be used in clinical laboratories. We conducted a systematic review of the laboratory medicine literature on PIs. As the testing process in clinical laboratories can be viewed as a production process, we also reviewed the production processes literature on PIs. The reviewed literature relates to the design, optimization or performance assessment of such processes. The most frequently cited PIs relate to pre-analytical errors, timeliness, resource utilization, cost, and the amount of congestion. Their citation frequency in the literature is used as a proxy for their importance. PIs are discussed in terms of their definition, measurability and impact. The use of suitable PIs is crucial in production processes, including clinical laboratories. By also reviewing the production processes literature, additional relevant PIs for clinical laboratories were found. The PIs in the laboratory medicine literature mostly relate to laboratory errors, while the PIs in the production processes literature relate to the amount of congestion in the process. pubtype: Academic Journal doctype: equations & formulas research systematic review tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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