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General System Theory and the Use of Process Mining to Improve Care Pathways.

General System Theory was proposed in the post-war period as a unifying framework for interdisciplinary science based on the idea that systems have a set of similar properties and characteristics regardless of discipline. General System Theory laid the foundations for talking about things in terms o...

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Published in:Studies in Health Technology & Informatics Vol. 263; pp. 11 - 23
Main Author: JOHNSON, Owen
Format: questions and answers Journal Article
Published: Sage Publications Inc. 2019
Online Access:View this record in EBSCOhost
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        09269630
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      jtl: Studies in Health Technology & Informatics
      issn: 09269630
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      dt: 2019
      vid: 263
      pid: 344
      pub: Sage Publications Inc.
      place: Thousand Oaks, California
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        139320541
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        10.3233/SHTI190107
        139320541
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        atl: General System Theory and the Use of Process Mining to Improve Care Pathways.
      aug:
        au: JOHNSON, Owen
        affil: School of Computing, University of Leeds, Leeds, UK.
      sug:
        subj:
          Systems Theory
          Data Mining
          Quality Improvement
          Critical Path
          Control (Psychology)
          Feedback
          Emergency Care
          Holistic Care
          Biology
          Medicine
          Computers and Computerization
          Organizational Theory
          Health Informatics
          Medical Organizations
          Data Analytics
          Health Care Delivery
          Conceptual Framework
      ab: General System Theory was proposed in the post-war period as a unifying framework for interdisciplinary science based on the idea that systems have a set of similar properties and characteristics regardless of discipline. General System Theory laid the foundations for talking about things in terms of systems, many of its terms are now embedded in everyday language and it underpins a broad range of systems approaches and systems thinking. This chapter will describe the key elements of the original General System Theory (GST) including control, feedback, emergence, holism and the notion of a hierarchy of systems within systems. It will review the origin, content and foundational role of systems theory in biology, medicine, computer science, organizational theory and its central contribution to health informatics. In recent years, healthcare organizations have been encouraged to see themselves within the context of learning health systems (LHS) and to use emerging big data analytics techniques such as process mining to develop better, integrated and personalized pathways of care for patients. We use GST to reflect on these emerging approaches through a discussion and case study on recent work in urgent and emergency care. Our aim is to trace the influence of GST through emerging LHS ideas and use the framework of GST to reflect on the opportunities and limitations of our process mining approach. In particular, we will reflect on how GST can explain successes and failure in the application of process mining to care pathways and the challenges and opportunities ahead.
      pubtype: Academic Journal
      doctype:
        questions and answers
        Journal Article
      ougenre: Article
    language: English
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