Cyclic shift scheduling with on-call duties for emergency medical services.
In workforce scheduling for emergency medical services, it is important to ensure sufficient coverage at all time. Thus, planning has to consider unpredictable employee absences. To hedge against this type of uncertainty, on-call duties can be assigned to employees. In practice, these are often assi...
| Publicado en: | Health Care Management Science Vol. 22; no. 4; pp. 676 - 691 |
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| Autores principales: | , , |
| Formato: | Journal Article |
| Publicado: |
Springer Nature
Dec2019
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=139568157&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 139568157 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 13869620 BSE jtl: Health Care Management Science issn: 13869620 maglogo: N pubinfo: dt: Dec2019 vid: 22 iid: 4 pid: 237 pub: Springer Nature place: New York, New York artinfo: ui: 139568157 139568157 NLM30027337 10.1007/s10729-018-9451-9 NLM30027337 139568157 ppf: 676 ppct: 15 formats: tig: atl: Cyclic shift scheduling with on-call duties for emergency medical services. aug: au: Becker, Tristan Steenweg, Pia Mareike Werners, Brigitte affil: Chair of Operations Research, Ruhr University Bochum, Universitätsstraße 150, 44801, Bochum, Germany sug: subj: Emergency Medical Services Administration Management Organizational Change Personnel Staffing and Scheduling Quality of Health Care Decision Making Workload Germany Scales ab: In workforce scheduling for emergency medical services, it is important to ensure sufficient coverage at all time. Thus, planning has to consider unpredictable employee absences. To hedge against this type of uncertainty, on-call duties can be assigned to employees. In practice, these are often assigned ex-post based on the regular schedule. Little literature on workforce scheduling for ambulances or the planning of on-call duties exists. We present new set covering based integer programming formulations for cyclic stint-based staff scheduling with on-call duties. It is desirable for employees to work on consecutive days, called a stint, with a subsequent recovery period. On-call duties can be individually scheduled in-between two stints. Our model formulations integrate different cycle times for regular and on-call duties. A simple schedule that repeats quickly is devised for regular duties, while the on-call duty schedule rotates after each cycle to ensure fairness. The proposed models are applied to a local German emergency medical services provider. Using our stint-based model formulations, the planning complexity has been greatly reduced and reasonably large problem instances can be solved to optimality. Employee preferences, such as fairness, less work on weekends and longer recovery times, were taken into account to a high degree. pubtype: Academic Journal doctype: Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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