Detecting conversation topics in primary care office visits from transcripts of patient-provider interactions.

Objective: Amid electronic health records, laboratory tests, and other technology, office-based patient and provider communication is still the heart of primary medical care. Patients typically present multiple complaints, requiring physicians to decide how to balance competing demands. How this tim...

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Publicado en:Journal of the American Medical Informatics Association Vol. 26; no. 12; pp. 1493 - 1505
Autores principales: Park, Jihyun, Kotzias, Dimitrios, Kuo, Patty, IV, Robert L Logan, Merced, Kritzia, Singh, Sameer, Tanana, Michael, Taniskidou, Efi Karra, Lafata, Jennifer Elston, Atkins, David C, Tai-Seale, Ming, Imel, Zac E, Smyth, Padhraic, Logan Iv, Robert L, Karra Taniskidou, Efi
Formato: research tables/charts Journal Article
Publicado: Oxford University Press / USA Dec2019
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Dec2019
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      pub: Oxford University Press / USA
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        atl: Detecting conversation topics in primary care office visits from transcripts of patient-provider interactions.
      aug:
        au:
          Park, Jihyun
          Kotzias, Dimitrios
          Kuo, Patty
          IV, Robert L Logan
          Merced, Kritzia
          Singh, Sameer
          Tanana, Michael
          Taniskidou, Efi Karra
          Lafata, Jennifer Elston
          Atkins, David C
          Tai-Seale, Ming
          Imel, Zac E
          Smyth, Padhraic
          Logan Iv, Robert L
          Karra Taniskidou, Efi
        affil: Department of Computer Science, University of California, Irvine, Irvine, California, USA
      sug:
        subj:
          Natural Language Processing
          Physician-Patient Relations
          Communication
          Data Collection
          Medical Records
          Human
          Middle Age
          Primary Health Care
          Office Visits
          Audiorecording
          Aged
          Validation Studies
          Comparative Studies
          Evaluation Research
          Multicenter Studies
          Ferrans and Powers Quality of Life Index
          Scales
          Funding Source
          Middle Aged: 45-64 years
          Aged: 65+ years
      ab: Objective: Amid electronic health records, laboratory tests, and other technology, office-based patient and provider communication is still the heart of primary medical care. Patients typically present multiple complaints, requiring physicians to decide how to balance competing demands. How this time is allocated has implications for patient satisfaction, payments, and quality of care. We investigate the effectiveness of machine learning methods for automated annotation of medical topics in patient-provider dialog transcripts.Materials and Methods: We used dialog transcripts from 279 primary care visits to predict talk-turn topic labels. Different machine learning models were trained to operate on single or multiple local talk-turns (logistic classifiers, support vector machines, gated recurrent units) as well as sequential models that integrate information across talk-turn sequences (conditional random fields, hidden Markov models, and hierarchical gated recurrent units).Results: Evaluation was performed using cross-validation to measure 1) classification accuracy for talk-turns and 2) precision, recall, and F1 scores at the visit level. Experimental results showed that sequential models had higher classification accuracy at the talk-turn level and higher precision at the visit level. Independent models had higher recall scores at the visit level compared with sequential models.Conclusions: Incorporating sequential information across talk-turns improves the accuracy of topic prediction in patient-provider dialog by smoothing out noisy information from talk-turns. Although the results are promising, more advanced prediction techniques and larger labeled datasets will likely be required to achieve prediction performance appropriate for real-world clinical applications.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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